what is the standard protocol here for getting a bug served up in your meal from a restaurant?
i just went to a restaurant. ordered 3 things. the 3rd thing had a freaking roach looking thing underneath it. i was pretty WTF so i just called them and they got rid of it.
they came back a few minutes later and said i could have a free dessert. after asking if i still need to pay for the offending food they said ok i could have that taken off. but still had to pay for the rest. well at this point i was pissed so i said i dont wanna pay for anything and they were like ok fine you dont need to.
the food was also 20 minutes late so the staff are obviously crap. but still, is this normal service after sending out a bug, expecting the customer to still pay for the damn thing? i don't expect service like back home but i was still pretty shocked and pissed off about this.