Confirmed. If you have an “Aliens Citizen Digital Certificate” 外籍人士自然人憑證, you can get into the NHI online services.
I recommend the guide at this blog to get the Aliens Citizen Digital Certificate:
Key point - if the activation process for the Digital Certificate card does not work for you, be sure to call the helpdesk number: 0800-080-117. It’s open 7AM to 11PM and they’re quite friendly.
As per Electronic digital medical records in Taiwan the NHI card login method should have started working in 2019. Citizen digital certificates have been available to foreign nationals since 2018 and have always worked, there are just complications with activating the card.
I tried, I tried and I retried. Nothing came out. The process is so frustratingly convoluted and difficult, with procedures and components which don’t seem to work anymore on current machines.
It is a farce tbh, I managed to get the Digital Citizen certificate to work somehow, but this is impossible since some website are not there anymore, some drivers cannot be found, version changed so much from the time they conceived it and never updated!
To be in 2022 and still require a card reader while there actually is (kinda) a QR verification method always provided by the government is silly.
I hope that the MODA by @audreyt will take actions on this, since I am quite tech savvy but cannot figure it out. And if I can’t figure it out, most of people will not be bothered too. A complete revamp of the IT gov system is deeply needed.
Even Italy kinda managed to pull off a sort of functional digital ID system (still chaotic, but works), Taiwan should be able too then!
At the end, went to NHIA HQ near Taipei main station to enroll. Now it works, but don’t sell like you can enroll online since it doesn’t fricking work!
I just went to the office this year. I did it last year with no problems online. But as I had to print out and mail things anyway… I thought I might as well go there. Took 10 minutes at the office plus a 15 minute ride (total there and back). - Took much longer messing around and doing it myself online last year…-
Saved me a lot of time messing around with different codes etc and… if there is anything wrong… I can blame the office
Also in Australia since at least 2014 both foreigners and citizens could use their phones to pay tax online… Taiwan took much longer and even then… the system only works for citizens.