"You can't fire us 'cause we quit!"
“We hope that pressing pause will reset the conversation and inspire President Tsai Ing-wen (蔡英文) to take action,” Uber Taiwan said in a statement.
Now here's something interesting:
Summary: A bunch of foreigners persuaded Uber, the government, the taxi people, and the public to try an online consultation system, and they fixed everything!
I want to make a clarification. My earlier analysis of the Highway Act's subordinate regulations only covered 計程車客運服務業申請核准經營辦法 because that's the one established in accordance with Art. 56, which is the part that was being discussed in the news (or rather Art. 77, which sets the fine for violating Art. 56). The revised regulation that "pol.is" people said had already solved all the problems is the 汽車運輸業管理規則, established in accordance with Art. 79 of the Highway Act.
Summary of the revision:
- Taxis no longer need to be painted yellow.
- High-end app-based Taxis are free to operate, as long as they don’t undercut existing meters.
- App-based dispatch systems must display car and driver identification, estimated fare, and customer rating.
- Per-ride taxation is required to report to the Ministry of Finance.
A very quick look at the current version suggests the whole package was passed. So that's great, but evidently even after app-based taxi service per se was declared kosher, Uber still refused to submit to certification. (And they want to get into the food business.)
The consultation included drivers and passengers of both Uber and conventional taxi companies. Apparently this was the most popular opinion:
The government should leverage this opportunity to challenge the taxi industry to improve their management & quality control system, so that drivers & riders would enjoy the same quality service as Uber. (95%, across all groups)
Let's see if it works.
While I'm at it, I might as well mention (in relation to the search for the elusive contract discussed in earlier posts) that the real recruitment website for drivers in Taiwan is
I still wouldn't expect to find the standard driver contract there, though.
Btw, if you try searching for official information about these people you may face some roadblocks, as they are known by several names within the Sinosphere.
- 優步 Youbu = "Excellent Step"
- 御驾 Yujia = "Imperial Driving"
- 雾博 Wubo = "Foggy Abundance"
- 吾步 Wubu = "I Step"
- 宇博 Yubo = "Universal Abundance"
It's that last one that they use in Taiwan, for official purposes (台灣宇博數位服務股份有限公司).