[quote=“Dogma”]I understand how you feel trust me, rage is expected when you buy something new and it has problems, however rage goes away and the repercussions of rage do not go away so easily, particularly if you level a bazooka at the wrong guy.
In the meantime just give the manufacturer time to solve the issue, they have very competent engineers unlike the dealers.
Save your rage for the guy who is actually to blame after you find out what actually went wrong
No don’t go trying to fix the bike by yourself, that’s why you got a new bike, it has a warranty and should and will be taken care of by the warranty as long as you have made no modifications and have not tried to fix it yourself by dismantling it.
My suggestions only point to trying to find some way to replicate the error so as to identify the direct action that results in the malfunction if at all possible, the reason for this is simply to save time in the diagnosis which you may or may not want to do.
Please note carefully, if you are separated from your bike by handing it over to the dealer take pictures of the whole bike in as much detail as possible and find some way to verify the date the pictures were taken nothing sucks so bad as having your bike returned to you with some new damage and being told that it was like that when you gave it to them.
I suggested the electrical system because it sounds like the problem is intermittent and may be the result of a short created by a clipped electrical wire or an exposed electrical wire (which causes a short when exposed to water) both of which can be caused by incorrect handling of the bike during shipping or during the fitment of aftermarket parts like a luggage rack I could be wrong but this sounds more likely as does the idea that it could be the result of an incorrectly secured connection or fuse.
I could be wrong but the idea that the fuel providing system has been compromised would mean a considerable sized or quantity of contaminant has been introduced in one or more very different isolated areas in the fuel supply system each of which have safety’s in place to prevent just such an occurrence. Between the tank and the tap there should be a filter mesh, between the line and the carburettor there is a fuel filter and the carb itself has a bowl to allow it to operate with a small amount of contaminants inside. The build up of contaminants in any of theses safety’s will cause intermittant fuel supply initially and should not cause the cut out you have described, you would experience a feeling as if the bike was being turned off and then turned on again suddenly, this feeling would be repetitive as you open and close the throttle to try to keep the bike going. This is unlikely because for the source of this contaminant to be from the manufacturer would be gross incompetence but possible because the source could be from the dealer or the gas station. But I don’t feel this i likely in your case.
Maybe I am wrong, there is more information I would like to have and would prefer a two way real time discussion if I cannot see the problem for myself, but given the information provided this is the best I can think of.
CPI will take care of you though, you can trust that. If you have any concerns you can get my number from Sandman and feel free to call me and I can help put your mind to rest or give you any information you need from my experiences dealing with them.[/quote][quote=“Dogma”][quote=“maunaloa”]I predict that if the dealer fails to fix it after three tries, CPI will provide a new bike.
Dali City does have Internet service.[/quote]
Um don’t think so…
Do you think they monitor English language forums or any forums for that matter?
Getting a new bike will require a recognition on either the part of the manufacturer or the agent that they committed a grievous lawful error that can not be solved with a repair. In which case the party liable will have to bear the cost of a new bike.
Vehicles have warranties not money back guarantees. BMW will not give you a new car if the injectors or electronics fail on the second day, they will simply fix it, however long it takes.
Don’t set expectations unreasonably high unless you want to see more unhappiness, the best that can be hoped for here would be a quick and permanent repair.
Best to get the CPI engineer directly involved with the dealer and yourself so you have an open line of communication so the CPI engineer can suggest the quickest course of action to resolve the problem.[/quote]
Looks like hepful information to me. There was a bunch more helpful stuff he posted in the SM250 thread too.