Speaking of BA. They canceled by flight last night back to London and booked us with Lufthansa in economy even though we booked business. I don’t understand why they switched us to Lufthansa because it’s another airline alliance so we had to sit there and wait forever without access to the business lounge because it’s not the same airline alliance.
The service is shit. Everyone we spoke to was rude and gave no shit. No one tried to help or give us information and now I have to waste my day trying to reach BA to see if we are getting some kind of refund or something.