So I did an experiment…
I bought the same items from 4 different platforms:
- Ruten
- Shopee
- Taobao
- Amazon
Here are the results:
Best Price (including shipping) = Amazon
Best Shipping Speed = Amazon
Best Variety of Items = Ruten
Details:
I ordered school classroom reward supplies to get ready for the coming school year. This included fun character erasers, pens, multicolor pens, pencil toppers, small game toys, small generic lego kits, and much more. I was careful to select the exact same items and quantity of items on all 4 platforms. All 4 orders were made on the same day.
Ruten:
Ruten had the most variety on offer. This is most likely due to many sellers being drop shippers. There is one seller who I buy from often. She is fantastic. All I have to do is send her a list of the things I want and she will do all the leg work for me. She works 24-7 too. Easy to get a hold of and very responsive. It was simple to just show her pictures of what I wanted and within 30 minutes, I had a quote. I can also usually negotiate the price with her. The other platforms did not have this advantage.
Shipping comes from China and is sent via 7-11’s shipping service if the package is small enough. If it is too heavy or too large, then shipping comes from SF Express (cue scary violin screech). This order was too heavy to ship via 7-11, so I had to go with SF Express. What is nice is that my contact handles all of the logistics and contact with SF Express.
The items were delivered 10 days from ordering.
Payment was made by bank transfer. Because I was going through a Ruten seller who was creating an order for me, the system would not allow for a credit card purchase. The option was either COD or Bank Transfer. I would usually opt for COD out of caution, but I know this seller and trust her. So I was ok with doing a bank transfer. There were no customs charges.
Shopee:
Shopee had decent selections, but prices were a bit higher than what I got on Ruten. I had to order from multiple shops as not one single shop had everything I needed. This means there were multiple shipping charges and items were coming from multiple locations.
It took 12 days to get everything I ordered. Some of it came from China, other things were delivered faster within Taiwan. There was some slight hassle with EZWay to get the items from China, but nothing too difficult. I did have to pay a customs fee once the items arrived in Taiwan. It was paid directly to the delivery person in cash.
Payment for the order was by credit card.
Taobao:
Similar to the Shopee experience, except more difficult to communicate with sellers. Prices looked good upfront, but after checking out, I was hit with ridiculous service charges and shipping fees from multiple sellers.
The items have still not arrived and it has been 18 days since I made the order. The items moved around China to finally all meet up in one distriution hub. That is where they were supposed to bundle everything together to ship to Taiwan. Contacting them to find out what is causing the delay has been a nightmare. They need all sorts of ID verification and getting it to them has been a pain in the ass.
Amazon:
Amazon did not have as wide of a selection of items as the rest, but the quality was better. I did have to do all the leg work sifting through drop shippers and looking for “sold by Amazon” items. I only purchased items sold by Amazon. The cost, surprisingly, was lower than all of the other platforms. This is because all items had free shipping since the order was over 60 USD. This made a HUGE difference. I also took advantage of Prime Day sales. Also, Amazon takes care of customs fees upfront and refunds it within 30 days if customs doesn’t charge anything. I have always gotten my Amazon customs fee back.
The items I ordered arrived 5 days after ordering them. Just FIVE days! They were shipped from the USA. By far, shipping from Amazon was the fastest and least amount of trouble.
Payment for the order was made by credit card.
All in all, Amazon proved to be the best option for speed and cost.
Ruten was best for variety / availability and has the option for COD, which is a good thing.
Shopee was meh…ok. Not bad, but not stellar either.
Taobao has been hell. I will never order through Taobao again.