I just called DHL’s toll free number 0800-769-888 to check on a shipment that I am expecting this week, and waited for a number to press to get to English or the operator. When I didn’t hear any, I pushed 1 and explained my situation. The DHL service person on the line then explained that she would transfer my call to another extension because she only handled inquiries about exporting masks. I wasn’t sure I heard that correctly, so I asked her to repeat what she just said.
I recall seeing an article (last weekend?) that explained the government was now encouraging people to ship masks out of Taiwan. I guess people are doing that!