Hinet has many problems?


#1

I am an ADSL user with hinet and they seem to have problems with their email server at least once every 2 weeks where you cant recieve email for 12-24 hours and if people sent messages to me they got a bounced back message saying that my address had permanent fatal errors. I never had these kind of problems with my previous ISP. Do others also have these type of problems with Hinet? Pretty crappy ISP.

Panda


#2

yeah, they’re crap. call Alan.


#3

So what do we do when we’ve signed on for 2 years of HiNet ADSL and it turns out to be slower than their dial-up service?


#4

Hinets ADSL mailserver has been down for 14 hours as I type now.


#5

Unibomb HiNet!


#6

Don’t know what their problem is nowadays. I used to never have trouble, but now I’m cursed! Not the only one, I see.


#7

Yes I found that last nite the mail server was having problems, but Hi Net ADSL being slower than dial up? I dont think so. Apart from the email server problems, which personally doesnt worry me, but if i had an important email yes it would, anyway apart from that, Hi Net is great, for me anyway.


#8

It IS slower than dialup.

We just got teh HiNetADSL put in the other day…before that I was using a prepaid HiNet dial-up card ($499 for 2 months unlimited use). Should have stuck with that…now I can’t call my mom on the videophone anymore, our voices break up on regular Internet phone calls too, which didn’t happen with dial-up!! Half the time I can’t connect to sites like Google… What’s the point of getting ADSL if the service is crappy?? I’d almost prefer to pay for the phone service I use for the dial-up service – at least I could do what I wanted to do.

I may pay Chunghwa a visit tomorrow morning at 8 (the best time to “visit them” if you want peace and quiet and reasonably quick service).

Terry


#9

Well if your Hi Net ADSL setup is slower than the dialup setup you were using, something is majorly wrong. Id definitely call Chung Hwa Telecom about it. I dont have any of the problems you list. I constantly use voice/video to other countries and send/receive a lot of data. So ADSL should be faster, something evil is just happening on your end I would say.


#10

I was one of the first 10,000 in people in Taiwan to sign up for Hinet ADSL and it has worked flawlessly. I highly reccommend it. It seemed a little pricey so I switched to Giganet. They really sucked. Too slow. Hinet recently lowered their prices again so now I am back with them at incredible speeds for cheaper prices. I love my 1.5MB/384K. Sometimes my outgoing email has trouble, I just change the SMTP server from msa to anything between ms1 to ms9. I have never had any downloading problems.