OK I signed this contract to buy this car back in March 1st…salesman agreed to give me the extra item- HKS BOV (NTD 11,000) and even wrote it on the contract…now after I bought/get the car he said he doesn’t have the item yet…and will get it in couple days…I called again in couple days then he says it’s on top of his desk I can go get it the next day…but next day I was busy so I went serveral days later and then he says the items is out of stock but he can get me similar item (Blitz BOV NTD 6000) I said no I don’t like it maybe get me the rear wing (about NTD6000 which I found out much later about the price)…then for 3 weeks he didn’t call, nothing…so I called his boss explained everything and he said he will talk to him…I told the boss that in 3 weeks he didn’t call at all and his attitude is horrible then and before…I will just go back with HKS BOV since it was written on the contract…so today was arguing with the salesman on the phone for half hour and he just won’t give me the HKS BOV like he promised …well he was saying that I agree to have rear wing instead and that his co workers were also there as witness so he insisted on just giving that to me. Then I said it’s been 3 weeks u said u will call but never did…and later I find out HKS BOV worth more so I just want to go back to the original contract item…can I do that?
so on the phone he just doesn’t want to give me the HKS BOV and even said if I don’t want the rear wing then he won’t give me anything…he even said go ahead and sue him he isn’t scared… at one time I even said ok fine I will get the rear wing but then he said oh man you called my boss so I am in such a bad mood…I dont want to give you anything…what can you do? come on sue me I dont’ care…so eventually he just said pick up the rear wing on Monday but I don’t know man…maybe he is just delaying and won’t give me anything since I already bought the car
isn’t there is like a hotline to call for complaint? does it work at all and how long will it take?? what should I do actually…maybe I will call his boss more but the HKS BOV is coming from the salesman’s own pocket and not from the dealer…man Taiwan is very different…what do youguys suggest?
Ok also I was suppose the get the car on March 1st…they called couple days before 1st and said the car is there I can go pick it up on March 1st and told me to go ahead and wire the money…then on 1st they said there were some paper work errors so will delay couple days…then couple days they delay it again until the 8th…so I got the car on the 8th instead of 1st… during the delay the salesman was like…everyday he just say oh it will delay just one more day…AND “I will change the oil for you during the delay since we dont’ know how long the oil had been there”…I said no I will drive the car for 1k miles then I will come back for that oil change…so later I went back and he was like no I didn’t mean we will change it free for charge…Imeant we won’t charge labor and everything else you need to pay! labor was like 150 and oil change without labor was like 3900 which I paid that time…and now this HKS BOV again…man he is just very dishonest and horrible…this sucks and I am kinda pissed