I just came to Taiwan a month ago. I was shopping around for banks that would meet my needs.
My needs being, that I need to be able to deposit Canadian cheques that are in my name and bank back home, into an account here and then withdraw the money once it clears.
The one bank I went into does not clear international cheques, but she referred me to C******* in Kaohsiung on Wufu Rd.
The lady behind the counter spoke English and said that it was their policy not to open accounts for foreigners that cannot speak fluent Chinese.
I told her I was studying Chinese, and she said that would be ok.
I think she went in the bank to ask the manager to make sure it was ok, the manager came back with her and said, since I didn’t know enough Chinese, I was best to take my business to another bank.
I told her that was a racist action… and that I would be making a complaint with the C******* head office in the USA.
She said it was not her decision, it was head offices.
The next day, I stopped in at another bank at Zhongzheng and Zhonghua. I inquired about their fees. The man behind the counter put me through on the phone with a lady with exceptionally good English, and she said that “my needs will be better served elsewhere” because the paperwork is complicated, go to another bank.
I cant help but feel there is a strong racist element, or at the very least, a could not be bothered with foreigners attitude that really sucks.
Then i went to Land Bank, and the treatment was like night and day… I was treated really well, with me speaking the limited Chinese that I know…that part was redeeming.