Wife and I have terraced house here. Last night we found 3500 NT had been withdrawn from our bank account by an “insurance” unknown to us. A leaflet in the mailbox then announced we resp. our house would now be insured at this company.
Phoning the company (I wasn’t very comfortable with my wife doing that) had a guy only repeating, “no no, you are our customer now, no refund”
Wife then phoned police who said we should ask the insurance to return the money within 24h or we should report them. Well, actually it is more easy: the bank will just book the money back after phoning them.
Wife informed our “congress man”, because he is DPP and the insurance is from Taipei, you know bamboo-stuff
So let me get this straight, the bank gave the insurance company the money and just announced that you are insured with company X now? Awesome. I spend almost a decade in bancassurance and never thought of that way of doing it.
[quote=“Edgar Allen”]So let me get this straight, the bank gave the insurance company the money and just announced that you are insured with company X now? Awesome. I spend almost a decade in bancassurance and never thought of that way of doing it.
[/quote]
I think it’s a model that many companies might be interested in.
[quote=“bob_honest”]wife and I have terraced house here. Last night we found 3500 NT had been withdrawn from our bank account by an “insurance” unknown to us. A leaflet in the mailbox then announced we resp. our house would now be insured at this company.
Phoning the company (I wasn’t very comfortable with my wife doing that) had a guy only repeating, “no no, you are our customer now, no refund”
Wife then phoned police who said we should ask the insurance to return the money within 24h or we should report them. Well, actually it is more easy: the bank will just book the money back after phoning them.
Wife informed our “congress man”, because he is DPP and the insurance is from Taipei, you know bamboo-stuff [/quote]
Is it possible that having property insurance (earthquake/fire) is a condition of your mortgage, and your mortgage bank has simply changed the insurer that it cooperates with (probably at the time of expiration of the original policy, which may need to be renewed on an annual basis, with annual premiums )? However, even in this situation it does seem like they should inform you in advance and give you the option of choosing your insurer. I would talk to the bank first and see whether they can explain.
I don’t get it, so money was withdrawn out of you bank account without notification and your authorization by the bank, because some some insurance company said so? I would be calling the TV stations and raising hell at that bank.
I would be sitting (possibly standing!) on my bank manager’s desk inquiring how his institution gave some else access to my money without my permission. Something like this. :taz:
No, no and no. Do it the local way. Chop some onions before going. Cry and wail and threaten to throw yourself from a second floor staircase. All of these in front of the cameras, of course. Then they will not get mad and give away all your money to the first thief that goe sby just because you made them realize their mistakes…
More detail: we have 2 insurances now, the “new” one and the old one. So we pay double to two companies. If that has been caused by a problem in switching the contractor by our bank then nobody knows about it, so probably that’s not it.
The bank lady on the phone could not explain how the guys from the insurance had the information.
OK, I will try to get insurance company (that leaflet is in Chinese) and bank out of my wife, we have several accounts from older jobs (they give you an account at their house bank always here) so I am not sure which bank it is right now. Wife is usually rather short with giving info until matters are sorted out.
Thanks for the feedback this might actually be … the TV-sortof protection against “it’s a dangerous world out there”. I am glad we have our dogs somewhere else in summer and I guess… they will stay where they are from now on, even if it’s getting colder.
Damned, neighbours were already stealing stuff from our yard, next time I wouldn’t know if its local tattoo guys or the old hag from next door again.
Unless they … smash in windows, break in, set the house on fire. That would leave a clear message. And kind of reinforce the weight of my recent “let’s move to Germany” statement.
Bamboo gang, go go go :discodance:
EDIT: I live in Jhongli. Yeah, yeah I know, armpit. Space in between toes etc.
Rotelsnart was smart and right. The construction company didn’t forward the insurance paper to the bank so the bank got scared and gave us the 2nd fire insurance contract without informing us. Now we have two, but one will be canceled. Let’s see who pays the fees til then but OK, seems to be the construction company. Or the bank.
I had a battle with my bank who added a ‘travel insurance’ policy to my account despite the fact that I was not resident in the UK and so it would not have covered any claims I might have had. They sent a letter to say they would add it if I did not intruct them otherwise, to the wrong address (their fault, not mine). When it inevitably went into arrears (I don’t use the account yet they refuse to close it) and they took legal action, they harrassed my mother (incredibly irritating and embarrassing), etc, etc.
Last week, they wrote to me saying that it was a mistake and as a ‘gesture of goodwill’, they will refund the cash. The whole thing has cost myself, my mother, my legal team (um, my sister) and the bank themselves a ton of time, cash and so on. Throughout it all, the tactics they used to threaten me ‘you will not get credit’, this will go to court, you will have a CCJ (Brit financial black mark) were outrageous. I’m convinced they do this stuff because most people just let it go because of time issues, or because they are threatened by this stuff (I could not care less about my credit rating! - I have lived in Asia with no credit rating for a decade, why would it suddenly bother me?) Fortunately, I am ten times more stubborn than some piddly bank.
Now, do I let it go, or do I get an apology as well?
I had a battle with my bank who added a ‘travel insurance’ policy to my account despite the fact that I was not resident in the UK and so it would not have covered any claims I might have had. They sent a letter to say they would add it if I did not intruct them otherwise, to the wrong address (their fault, not mine). When it inevitably went into arrears (I don’t use the account yet they refuse to close it) and they took legal action, they harrassed my mother (incredibly irritating and embarrassing), etc, etc.
Last week, they wrote to me saying that it was a mistake and as a ‘gesture of goodwill’, they will refund the cash. The whole thing has cost myself, my mother, my legal team (um, my sister) and the bank themselves a ton of time, cash and so on. Throughout it all, the tactics they used to threaten me ‘you will not get credit’, this will go to court, you will have a CCJ (Brit financial black mark) were outrageous. I’m convinced they do this stuff because most people just let it go because of time issues, or because they are threatened by this stuff (I could not care less about my credit rating! - I have lived in Asia with no credit rating for a decade, why would it suddenly bother me?) Fortunately, I am ten times more stubborn than some piddly bank.
Now, do I let it go, or do I get an apology as well? [/quote]
I only got basic insurance for this house, and I wanted to add some other addition insurance for the house…I was thinking I can just add it for the rest of the policy year…but insjurnace guy said I can’t do that…have to cancel it first…then get an entirely new policy for another year…is that how it works in taiwan or my insurnace guy ain’t telling me the truth?
No, this is not how it works.
And Yes, your “insurance guy” is bull-shitting you.
I suggest you contact another, or 2-3, insurance persons and discuss this matter.
You can certainly change/upgrade your coverage w/out cancelling your old policy and taking out a new policy.
Of course if you do this, your agent will not be getting a commission on writing a “new policy” for you…Capish?
Wow I have been using this guy for 5 years now, his parents were all director of that insurance branch and recently he just got promoted to director…can’t believe it. He already got the commission when I first got the policy …he shouldn’t do this!!
I am going to call the 0800 customer service and complaint this to them…hopefully they will sort this out with them or maybe they will send a new guy…hmm I also got my health insurnace with him…maybe I should look it over again
IF -
You should be able to consolidate all of your coverage (home, health, auto, etc.) into one (1) policy since they are all with the same company.
Any “add-ons” or additional coverage you request should be incorporated into this single policy.
