How do free intl HSBC transfers work?

yeah, so either in person at the branch or phone banking. Give it a try pls, might be interested too indeed.

I kept checking my app for the designated account to appear - only to find out that it only shows in the online banking…

I then tried calling HSBC yesterday - only for no one to pick up the phone after going through the phone banking system.

I just called again and after some hiccups (they first transferred me to the credit card department after I chose that I want ā€œonline banking servicesā€ā€¦) and some more wait time, I was able to make the transfer.

Unfortunately, the employee confirmed that the FISC transfer is indeed only available for USD - my EUR transfer needs to be routed through SWIFT.

I decided to proceed with the transfer despite that there will probably be an intermediary bank fee applied (in addition to NT$200 charged by HSBC and around NT$ 200 charged by E.SUN). So overall, it probably does not really make sense to go this way as the fee in the end will probably be more than what I am saving through the exchange rate difference… :neutral_face:

Still, I at least want to try out this way once to see. I’ll report back when I know the result…

But in the future, I’ll probably go back to just using Wise etc. to wire the money directly to E.SUN instead of using the ā€œfreeā€ HSBC Global Transfer…

Do you send USD using Wise to a multicurrency account at E. SUN?

a clarification to make though: HSBC Global Transfers are transfers among HSBC accounts worldwide held by the same person. They don’t apply for transfers outside the HSBC-sphere.

No, I send EUR.

Yeah, I am not expecting to have free global transfers to any account.

My point was just that what you save in transfer fees, HSBC will more than claim back by giving rather bad rates for currency conversion.

So for me, although I can send money for free between Europe and Taiwan using HSBC, it doesn’t really make sense for me to use this - overall it’s cheaper to pay for a transfer to E.SUN to use their rate instead. And as I found out, sending EUR from HSBC to E.SUN within Taiwan is similarly priced (might even be more expensive) than sending EUR from Europe to Taiwan…

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The money arrived yesterday at exactly 5pm at E.SUN. I still had to approve the remittance - this wasn’t possible yesterday because of bank opening hours (they close at 5pm :roll_eyes:).

Today, I ā€œapprovedā€ the remittance using the app - I also had to choose a remittance code (I used ā€œ693 - Foreign exchange transferred from another domestic bankā€).

Now for the numbers:

  • Amount sent: EUR 8100
  • Amount Received by ESUN: EUR 8094.12 (TWD 200 fee at HSBC)
  • Amount credited to my account: 8090.07 (TWD 138 fee at E.SUN)

So despite E.SUN telling me that there would be a NT$200 minimum fee, they only charged NT$138. And despite HSBC telling me there would be an intermediary bank fee, there wasn’t any. Maybe I just got lucky in that regard :sweat_smile:

And now comparing the exchange rate at HSBC vs. ESUN (checked the rates within 1 minute of each other): Did I exchange EUR 8100 at HSBC now, I would receive NT$ 274,920 (exchange rate: 33.94). With E.SUN, exchanging 8090.07 yielded me 275,628 (rate: 34.07). So even after transfer fees, I saved NT$708 :smile:

(Of course, had I exchanged with HSBC just before the LNY-holiday, I would have received a 34.1 exchange rate with them as the EUR slightly peaked at that time. But you never know…)

I went to HSBc to add my Cathay usd account to try out the FISC transfer. I forgot I actually already added it in the past, but the teller warned me a TWD 200 fee will apply, no intermediary, but Cathay may apply a credit fee for foreign currency credits. So, not really worth for small-ish sums.

Yeah, so not really that much of an advantage of the FISC transfer. Especially considering that my non-FISC transfer also didn’t incur any intermediary fees last time…

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