I had a terrible experience at Ikea yesterday- it took over an hour to get our order recorded in their computer system! It was not at all pleasant with the store filling up with more and more customers, the baby daughter getting more and more restless and thirsty and hungry and needing a diaper change (everything my wife and I found some way to attend to), and the employee telling us a thousand times that everything was just about ready and giving us free coffee coupons and receiving phone calls that the system was back up, etc.
The sales are great this time of year but I will not be returning to Ikea again.
By the way, their system showed problems last year but not with delays but with erroneous “out of stock” messages.
And they are all kids working there so there’s nobody to complain to. I went to the office and said a few things to the manager, but again a kid and I doubt the real manager (judging from his complete embarrassment and cluelessness).
I can’t believe I gave them any more of my money.