In-laws traveling to US but can't speak English

Check this website, and you might see if can be used.
One caveat, it’ll need to be opened for use after plane arrives, as I believe whatever QR code available is only good for 4 hours.

If cannot speak English, they might want to find a CBP helper at customs. Maybe have something written in English that they can show to describe situation.

Btw, why not flying into LAX? Coming from other country not Taiwan?