Hmmm… is that what this warning refers to?
[quote]During Sync setup, the iPhone will delete your contacts and calendar information. Please back up your data:
You don’t seem to be the only one with this problem: groups.google.com/group/Gmail-He … 29b779f2b2
I did it step by step following the instructions. Backed up the iphone contacts to google via iTunes and then synced the iPhone with google using Microsoft exchange.
All of my contacts and calendar data is gone… And to make matters worse, now the iPhone wont let me make custom fields for contacts or assign pictures to them. That was one of the coolest features!
I feel your pain re: the support call centre job. Last year I worked for the social security department of the Australian government. I was a ‘help desk’ advisor for pensioners trying to use the government website. It was a frickin nightmare :s[/quote]
Wait… you did a backup? Can’t you recover that?