Here’s some of it…probably the best bits, at least.
[quote]Child Breaks Arm; Hess Does Nothing
Sent to Hospital 1 Hour Later
Head Office Refuses to Take Responsibility for Franchise’s Actions
[Taipei] A child at the Banqiao branch of Hess Kindergarten’s anqinban broke his left arm during class, but staff let the child wail for over an hour before his mother came and took him to the hospital. Later, the parents demanded an investigation, but the anqinban provided no surveillance videotape. Hess headquarters said that this anqinban was merely a “franchisee” of theirs, and refused to take responsibility. Disgruntled public safety personnel said that the company should pay with its professional reputation.
Re-making an Image
The eight-year-old boy attends a Hess anqinban on Hansheng East Road in Banqiao. The boy’s mother, Lin Yafang, wept the day before yesterday while speaking to school managers, saying that on November 27 of last year at 4 p.m., her son was playing with classmates when he broke his left arm. “But afterwards, the teacher, Wu Qiu-ing, just looked at my son, who was white in the face with pain, and did not get him to the hospital. Rather, she called me to take him.”
School Refuses to Hand Over Tape
The mother said angrily that her son cried for an hour. “He was in so much pain that he nearly fainted. He couldn’t even speak!” She hurried him to the hospital to have the bone set. Currently the arm is still crooked, and the boy requires ongoing physiotherapy and observation.
Mrs. Hsieh says that based on her concern for children, they hope only to understand what happened. They could not anticipate that the teacher would begin to say “It happened when I asked the children to line up,” and then change her story to: “there was no teacher present”. First the school offered to present the videotape, then they delayed, and finally sent “Teacher Teresa” from the school to tell them that the tape “had been erased!” Mrs. Hsieh said that since the school had been waffling about its version of the story, parents sensed that there was something being hidden, and suspected that the school was deliberately erasing evidence unfavorable to it, in the hopes of escaping responsibility. “If the teacher was not negligent, why do they refuse to hand over the tape?” Since the school has not clearly said whether payment will be made, and has sent “unnamed” teachers to front for them, the parents suspect that the school is not being sincere enough. “We suspect that the school wants to drag this out for six months which is the limit under the law, so that it will just go away.”
“We Have an In with the MOE”
Mrs. Hsieh said that both parties had originally agreed to have a fifth meeting, but she could not imagine that one hour before, the school would suddenly telephone saying “If you want to sue, be our guest. We’re in with the Ministry of Education!” She said excitedly, in tears: “They can use their clout to cheat our child?” The day before yesterday, the parents went to put up a white banner outside the school saying “Hess Pressure, Illegal! No Trip to the Hospital, Irresponsible!” The school told Apple Daily reporters that it not only refused to comment, but had also videotaped this act as evidence of the parents’ bad attitude.
The parents, out of patience, went to find the police and public safety officials for help. Only then did the school send a self-styled “friend of the boss” out, a Miss He, out. However, her attitude was still very haughty, and she said only: “Wait for more talks.”[/quote]