[quote=“Brendon”][quote=“Taiwan_Student”]Any problems with the second language programming on your MOD boxes switching back to Chinese? I reported the problem and now they say that they are aware of it and it is on their end and that I’m not the only one effected.
I also noticed when watching single language channels, like fox news, there is some times a momentary pause in the audio of the same type you get when switching between language tracks.[/quote]
I’m no longer in a position to look into this directly (I offered to, back when I was, and you didn’t take me up on it!), but I can find out whether it is indeed a known issue and what the status is. My guess is that the audio jumps are a pretty normal connection-related problem but that there’s also a portal bug where it reconnects to the default stream instead of the most recent.[/quote]
Thanks Brendon! You remember the problem I had! They fixed the problem before I had the need to contact anyone. It was frustrating, took a few visits but it was fixed in about two weeks.
I did not have this problem again until they came and fixed another problem by giving me a new box. The problem was a “gateway” error. The box lost its log on information and they had to come and re-enter it. And they gave me a new box.
But then a couple days later, it lost the gateway info again so they gave me an other box and then this audio problem started. So, now, I have to nag them again. I guess. No one else has complained here so, I have evidence that the problem is most likely localized. They called my wife and said that it is a system wide problem and they are researching how to fix it. But I think that is just an excuse. It’s a little over two weeks.