Need help with antivirus software

Is there anybody out there who could help me to install Mcafee antivirus software. I tried to do it myself (I’m a technophobe) but couldn’t complete thew process. I had to remove the existing antivirus software and turn off the firewall, but still I had no success. All that appeared on the screen was a tiny block with an x in it. Please help! :blush:

  1. What operating system are you using? Win 98, Win XP, Win 2000, Linux, etc.?
  2. Is the software compatible with your operating system? Are all the system requirements (necessary RAM, available hard drive space, CPU speed) satisfied?
  3. When you installed the software did installation dialogue indicate the installation was successful? If you don’t know then uninstall, reboot, reinstall.
  4. Did the installation dialogue prompt you to restart your computer? If so, did you?
  5. Can you post a screenshot of the tiny-block-with-x-in-it?

Thanks NeonNoodle. Somehow I hit the ight buttons. I might need your assistance in future though.