This is my experience so far, after 5 trips to E-Sun and two calls to Paypal.
I opened an account with E-Sun (both a NTD and USD account) and set up online banking.
The online banking is all in Chinese, once you are in you’ll see a link to the Paypal section on the left side menu. The first time I clicked that I got an error message saying I need an ARC valid for at least a year. I explained to the bank staff that nearly all foreigners get issued an ARC for 1 year and that they couldn’t be expected to sign up to use Paypal only on the very first day that their ARC is issued. Just like getting a driving license in Taiwan, you are required to have an ARC valid for at least 1 year (as some foreigners have 6 months ARCs) but that doesn’t mean it has to have a years validity from the day you are applying, rather that when it was issued it was for at least one year. My ARC is actually for 16 months but I only have a few months left on it. The bank staff then went away, did something on their computer and then I was able to progress past the error message stage of the E-Sun online banking.
So now when I click the Paypal button on E-Sun online banking it opens a Terms & Conditions message, tick the ‘accept’ tick box and then ‘submit’. A new window will open asking you to input your Paypal username and password to link the account. Make sure you don’t have popups blocked or you wont see it.
Once this is done you will get a confirmation email.
You can then log into Paypal > Profile > My Money > My Preapproved Payments (click update) > Preapproved Payments Plan - and you will see your E-Sun account linked.
You should then be able to return to the E-Sun online banking page, click the Paypal button in the left side menu again and then be given the option to withdraw money from your Paypal account to your E-Sun account. My Taiwanese friend was able to do just that with no problems.
However, when I try I get the Terms & Conditions message again. No matter how many times I complete that step the Terms & Conditions message keeps showing up.
I had to change my registered name on Paypal to make sure it matches the E-Sun account name - “Surname FirstName MiddleName” (space between each). I have tried using Internet Explorer and Chrome.
If I try to withdraw money on the Paypal site by clicking “Withdraw” and then “Withdraw funds to your E.SUN USD or TWD bank account through E.SUN Global Pass” (which is what I used to do without any problems with my FuBon account) then I’m just taken to the E-Sun online banking page.
Has anyone been able to get past this stage? Any suggestions?
(Just read that I should be using IE10, which could b the issue. Will try that tonight on my old laptop at home.)