Thanks for the input, guys.I do appreciate all and any suggestions, in case there’s anything I’ve forgotten. But read the post again. I am a service reseller, not a phone dealer. I’m not offering fixed-term plans with a phone included, nor am I simply marketing TCCs plans. I’m bulk-buying phone service and reselling it with my own rate plan which has no fixed term. That’s all, and it’s actually quite enough work without additional complications.
Becoming a phone dealer means buying stock I don’t want to buy, increases the complexity and scale of the business, and doesn’t solve the basic problem - my customers have to complete a form, and provide an ID copy. ie they still have to physically meet someone. Using a phone dealer seems to be the easiest way to do that. I send business to them. They do the initial paperwork, activate the SIM, and collect the deposit.
Also, my customers are, by nature, not going to have a TW credit card. (Anyone who has full banking services in this country will be able to get their own phone.) Therefore, anyone buying anything over the internet is going to get caught up in currency exchanges and money transfers to pay their credit card bill in their own country. Most would prefer to go to a store where someone speaks English, check out what’s available, and pay cash.
TCCs stores are not responsible for anything. If they could provide support and service in English, and their existing products were suitable, then they wouldn’t need me. I’m a wholly independent partner responsible for developing my own market through my own resources. I’m getting a lot of help and support from Head Office, but am not going to get much from their stores. Their dealers/agents might be able to help, but only if they speak English.
Hence, has anyone bought a phone from anyone who speaks English? Or do I have to go traipsing around all the dealers in Taipei trying to find one? Or does anyone else want to buy a bunch of phones and start their own dealership?