Quals/experience for tech writing? (in TW and elsewhere)

I’ve been thinking about gao_bo_han’s suggestion on my “corporate career” thread to become a technical writer. I’ve been looking into it, and it does look like a very interesting possibility, though I’m still looking at other options too.

Anyway, I wanted some more advice about getting into tech writing as a career. I’ve heard that it’s not too hard to get an entry-level tech writing job here, even without much experience. But how well would that experience serve me if I wanted to work in the UK, US or elsewhere? Looking at the ads. on Monster.com, most jobs want at least a BSc. in Engineering or Computer Science, plus experience. None of them mention a BA in Theology and Religious Studies! :wink:

I had a wild thought about this. Maybe I could do a BSc in Computer Science here in Taiwan, in Chinese (well, I guess the textbooks would be in English). That way I’d have the subject knowledge and also some vocabulary that could help me if I wanted to get into tech. translation. Still, I think it would be very hard. I stopped studying Maths at age 16, and while I’m a competent computer user, I’ve never really got into programming.
Also, I’d have to find a BSc course which fitted around a work schedule (and preferably one that didn’t have compulsory P.E. classes! :raspberry: )

Any thoughts on this? Would it be useful or too much? Any other ideas for degrees/short courses/work experience that could help me become a tech writer anywhere in the world?

I think the best thing you could do is to just start working as a tech writer ASAP. This should be easy enough. I see advertisements often enough on taiwanted.com.

When I started, I got the job because of my English. The fact that I’m a BSc in electronics actually had nothing to do with it (seriously).

I suspect that if/when you head west, your experience, plus a BA (albeit in another field) will get you pretty far. Definitely the experience will count for more than qualifications (IMHO).

Thanks for the advice. It makes sense to start getting experience, if this is really what I want to do. Still a few other avenues to explore, but technical writing is looking very interesting.

Pity my time machine is broken (Y2K bug finally caught up with it) otherwise I’d just do all the training courses and work experience I could, before making a decision. I’d probably do a bunch of Phd’s and stuff too, just for the fun of it. :wink:

Hi joesax,

There’s not much more advice I can give you besides what I wrote in the other thread, but just a comment to this:

There might have just been a string of really high level jobs pop up on Monster, because most of the time engineering/science degrees aren’t required, though of course would be useful. When I was looking for tech writing jobs, most of the ones I saw were asking for a degree in English/Science/Engineering/other, plus x number of years experience. Here’s the backgrounds of several tech writers I’ve met over the past year:

BA in English, working on Master’s degree in English with a concentration in Technical Writing
Drafter
Veterinarian
Bachelor’s in Business Administration
BS in Math and two years experience as a Systems Engineer

The last one is the background of my co-worker who has a very similar position (we have done each other’s job when the other was sick, on vacation, or just swamped). My educational background is in political science and law, but I wrote a training manual for an accounting job once and tutored English for years.

I concur with irishstu that your best bet is to just start working. Your educational background is of minimal importance compared to gaining experience. There’s only a minority of very high level positions that will require a technical degree, and those are mainly short-term contract positions.

[quote=“gao_bo_han”]When I was looking for tech writing jobs, most of the ones I saw were asking for a degree in English/Science/Engineering/other, plus x number of years experience. Here’s the backgrounds of several tech writers I’ve met over the past year:

BA in English, working on Master’s degree in English with a concentration in Technical Writing
Drafter
Veterinarian
Bachelor’s in Business Administration
BS in Math and two years experience as a Systems Engineer

The last one is the background of my co-worker who has a very similar position (we have done each other’s job when the other was sick, on vacation, or just swamped). My educational background is in political science and law, but I wrote a training manual for an accounting job once and tutored English for years.[/quote]Thanks. That’s good to know.

And many thanks for the post in the other thread that started me thinking about this as a career.

I just had a thought – how easy is it to get a work permit for technical writing? I’m guessing that the “two years relevant work experience” thing applies. What counts as relevant experience? Anyone reckon that teaching experience could somehow be made to sound relevant enough?

Still just thinking through my options and certainly not planning to do anything in the near future. But on the other hand, it’s two years until I qualify for an APRC, which is a bit long to wait!

What, they pay you in qualudes?!

Sorry–my mistake. :blush:

Have you ever developed any teaching or training materials? That would be highly relevant. I met a tech writer in Houston in a position very similar to my own, and his only prior experience was working as an English teacher. In his spare time (back when he was a teacher) he wrote articles for and published a newsletter for a local English teacher’s club. He said that was a major selling point during his interview for the tech writing position. Of course you should also play up your understanding of English grammar, etc., but any teaching/training materials you have created will be your strongest experience. I can only guess that would apply both for getting the job and getting the work permit.

This will give you some encouragement. From a job ad on Taiwanted.com:

[quote]Description
Technical Writer Job Description

BASIC QUALIFICATIONS:

-Native English speaker or equivalent ability
-Advanced English writing, editing, and proofreading abilities
-Basic computer/technology literacy (PC, Windows, MS Office, networking)
-Basic understanding of technology
-Willing to learn, communicate, and cooperate
-Education: B.A./B.S. (Major in English, Engineering, EE, CS, CIS, MIS, Communications, Marketing, or Journalism)

PREFERRED QUALIFICATIONS:

-Prefer 1-2 years of writing experience; will consider new grads or those with experience in other areas with keen interest; teachers welcome to apply[/quote]

Have you ever developed any teaching or training materials? That would be highly relevant. I met a tech writer in Houston in a position very similar to my own, and his only prior experience was working as an English teacher. In his spare time (back when he was a teacher) he wrote articles for and published a newsletter for a local English teacher’s club. He said that was a major selling point during his interview for the tech writing position. Of course you should also play up your understanding of English grammar, etc., but any teaching/training materials you have created will be your strongest experience. I can only guess that would apply both for getting the job and getting the work permit.

This will give you some encouragement. From a job ad on Taiwanted.com:

[quote]Description
Technical Writer Job Description

BASIC QUALIFICATIONS:

-Native English speaker or equivalent ability
-Advanced English writing, editing, and proofreading abilities
-Basic computer/technology literacy (PC, Windows, MS Office, networking)
-Basic understanding of technology
-Willing to learn, communicate, and cooperate
-Education: B.A./B.S. (Major in English, Engineering, EE, CS, CIS, MIS, Communications, Marketing, or Journalism)

PREFERRED QUALIFICATIONS:

-Prefer 1-2 years of writing experience; will consider new grads or those with experience in other areas with keen interest; teachers welcome to apply[/quote][/quote]Thanks, Gao Bo Han. I did see that ad. Hopefully they know what they’re doing when it comes to work permits!

I did write a couple of things for my last job. I get the impression that the people issuing work permits need to see a letter from a past employer. So maybe that could work for me.

Anyone else used experience gained during a teaching job to get a work permit for another kind of job?

This thread is slightly old but I am also interested in this line of work.

There are a few online “certificate” programs in technical writing. Some of these certificate programs can eventually lead into getting a masters. However, it seems most of the masters programs are not entirely online.

http://www.worldwidelearn.com/arts-humanities/technical-writing-degree.htm

If you know of any good online programs please post it here.

experience with the stuff you are trying to write about is key, as you cannot describe to someone else that which you don’t know yourself.

experience in teaching means that you have proven your ability to know not only what you know, but also what your student does not know, which is often forgotten by writers of manuals, etc. knowing what your audience does not know, and discovering the best path to close that gap is perhaps the most important part of being a technical writer. can you describe to your elderly grandmother how to write a blog? how and why to replace the rings on a piston? can you explain to your ten year old nephew the best way to cook lasagne, and why the cheese sauce matters? if so, you’re probably a good candidate for a technical writing position.

writing experience is useful but it’s only a small part of the picture. beig able to see things from another’s point of view and recognise how to fill in all their blanks is more important. the writing side comes naturally after that: the answer solves itself (well apart from the grammar necessary, and as some would also point out, the Punctuation.)

I and my patent clients routinely use tech writers for assistance in grant applications and turning grant applications into patent applications. Broadly speaking, experience with writing grant apps in a target area, and writing samples, are far more important than your undergrad major. Some clients will allow you to write yourself into the grant as … the tech writer who will prepare on the research report. A very desirable attribute is experience interviewing technology folks (engineers, scientists, project managers, etc.) and translating the interviews into a first draft of a grant app and/or patent app.

A number of things

  1. You do not need good English or native speaking English. There are some simple rules, you need to do is to be able to communicate in simple terms and unambiguous terms to the audience. Do not use fluff or complicated words.
  2. You need to understand what you are talking about or learn about what you are talking about. Therefore basic understanding in a technology helps so you can ask relevant questions
  3. Technical writers are some times under appreciated, underpaid and little respect given to their professionalism. Here in Taiwan even more it seems, dumping projects on the table at the eleventh hour (anything done quickly usually gets not done correctly), and throwing things over the wall to the technical writer
  4. On the other hand some people do technical writing and have the wrong expectations. You probably will not be doing creative writing in the flowery sense, but it is expected that you be able to communicate sometimes clearly and not mislead the reader. Also you may need to understand that what you are doing maybe not that sexy but is important

On a side note on this, my company got a translation company to translate some Digital TV GUIs and menus for a demo, from Chinese to English. The results were terrible (wrong terminologies, incorrect spelling etc). The response from the management of the translation company was that it was the technical writers fault and when on the phone to a technical writer of that same company he told me that the pay and conditions in that translation company was crap, so what more could I expect. In this case it seems to me a badly managed company, with employees who were unmotivated and did not give a crap

  1. Technical writing can actually be a good job as in you can move around the place, build up a clientele (if you develop a good reputation)
  2. Good technical writers are not restricted to any one field or technology
  3. There are some good books out there that can help you and help you improve, but in Taiwan I do not know if many are qualified to determine and can appreciate a good technical writer
  4. There is also a couple of courses from the Institute of Technical Writing etc. I had seriously considered becoming a pro tech writer and then develop my own business/clientele (both domestic and international – allowing me to travel and work and live in both Europe and Taiwan), but then concluded since I would be starting my venture in Taiwan and most companies I would be dealing with are Taiwanese/Taiwanese managed, I decided to put that one on the back burner for a while and stay at what I am doing

[quote=“TNT”]A number of things

  1. You do not need good English or native speaking English.[/quote]
    I agree with most of what you said, except being a native speaker could be important if you need to know nuance. It depends on your audience of course.

I agree that it certainly isn’t creative writing. Once I accidentally got a sentence into the final product. It was something like, “Click the delete button and your data will be transformed into ethereal balls of cosmic dust and dissipated throught the universe.” But another good thing about being a technical writer is that nobody ever reads what you write.

Dr. McCoy Says

I do.
And I would like to castrate the bastard that wrote the manual I was using today.

There is a 4 pole DIP switch labeled 0 and 1.
The corresponding graph had 0.0.0.0.0.0.0.0
That is an 8 pole switch.
And in the table Modes 1 thru 6 where all labeled 0.0.0.0.0.0.0.0!
WTF.

Totally useless. I finally threw the manual out and just started flipping switches until I found the one I wanted. :fume:

Sorry, I should clarify my last post.
It wasn’t directed at Dr. Spock.
But Tech writers out there, maybe your bosses are useless fucks that could care less about your writing,
But there are Techs and Engineers out there that rely on your work.
I fucking hate when I am forced to design something from spec sheets, only to get the product in and find it is all wrong for the application.

Please try your best, if not for your useless bosses, for us poor fecks out in the field.

Cheers

Let me come to the defense of tech writers here. bobl, I suspect the frustration you feel is probably the fault of the engineers that designed the product that you are trying to use. With non-consumer products, the fine details of the spec sheet is often the responsibility of the product designers/engineers/technologists. The tech writer simply take what the engineers have written, dresses it up, corrects grammar and spelling, makes sure the document is under version control, and sends it out the door.

Many engineers are simply lazy when it comes to writing and will simply leave things blank or copy verbatim stuff from another project, only to never get around to modifying their section to make sure it pertains to their own project. You can also blame management for not allotting enough time for the engineers to properly document their work. The result is frustration all around – in the group that tests the product and in the customer that uses the product.

It depends on what you mean by “need.” You could say that one does not “need” to be a native speaker of English to effectively translate from Chinese to English, which is apparently the position of the ROC government. However, to produce the crispest, most accurate translation, the translator should be a native speaker of the target language. In the same sense, one does not “need” to be a native speaker of English to produce technical documentation in English, but ideally one should be. We’re all familiar with the “Engrish” one sees on manuals and product packaging from low class Asian companies/distributors. First rate companies will always use native English speaking technical writers.

Absolutely agree. The ideal technical writer will have both excellent technical skills and writing skills; hence the title. In practice most technical writers are writers first and technologists second. However, maintaining a strong interest in science and technology is all part of the job.

I can’t speak to the situation in Taiwan, but all of the above is inaccurate in the US and Canada. According to a 2005 survey by the Society for Technical Communications (members only, so link would not work for non-members), the mean entry level salary for tech writers is 40,730USD; for Canada, entry level salary is 42,010CAD. Mean overall salary in the US is 67,520USD; in Canada mean overall salary is 61,790CAD. We’re not underpaid.

The technical writers I know don’t complain about lacking respect or appreciation more often than people in different professions. Certainly not anymore than engineers, who I’m fairly sure consider such complaints part of their job descriptions. Some technical writing projects are pretty lame, like writing company newsletters, and most people hate being interviewed etc. But most projects are more interesting and more difficult, and we get as much respect for a job well done as do the engineers who provided the technical data. If not more in some cases. See my point about engineers complaining.

As far as the “dumping projects on the tech writer at the last second” goes, well, unfortunately that is one of the realities of the job. Technicians on the production line who have to wait for the engineering drawings before beginning work, experience the same frustration. Tech writers often have to wait for the engineers to provide input before we can begin work. Without the input we have no frame of reference from which to begin writing. Inconsiderate or simply overworked engineers often provide that input shortly before deadlines. This is one of the more difficult aspects of technical writing. Having said that, those same engineers might experience the exact same frustration if their customers provide them with the specs too late, or their managers have them working multiple projects with tight deadlines. Such is the world of business.

You must know some really naïve tech writers. I’ve never met any tech writers who believe writing an operating manual for a turbine engine to be the proper venue for flowery language. Clear, concise language is the industry norm and a basic principle of technical writing.

I generally agree with the rest of your points, and I defer to you regarding the situation in Taiwan. I wouldn’t want to work for a Taiwanese company as either an engineer or a technical writer. After my wife’s brother got his engineering degree (from an American university), he considered taking a position with a local company in Taiwan. He researched the situation thoroughly, and ultimately decided that he would only work for a Taiwanese company as a last resort. Lots of hours, too little pay, and bosses expect to be treated like gods. He liked the idea of returning to Taiwan for a few years, but there were just too many downsides to working for a Taiwanese company.

It seems like multinational companies are the way to go if you’re in Taiwan.

[quote=“bobl”]Dr. McCoy Says

I do.
And I would like to castrate the bastard that wrote the manual I was using today.

There is a 4 pole DIP switch labeled 0 and 1.
The corresponding graph had 0.0.0.0.0.0.0.0
That is an 8 pole switch.
And in the table Modes 1 thru 6 where all labeled 0.0.0.0.0.0.0.0!
WTF.

Totally useless. I finally threw the manual out and just started flipping switches until I found the one I wanted. :fume:[/quote]
The real technical stuff like that doesn’t need to be finessed as much as stuff meant for the average computer illiterate user. Accuracy and QA is much more important. I wish I could do more technical stuff, but it seems companies want young guys that are handsome and smell nice and have pleasant personalities.

That’s you out of the way, then, is it?

me too, if it’s any help. though i do smell nicer than irish, or so I am assured.