Hello, sorry if this is not the correct place to in.
Question about what my roommates and I can do with an incompetent landlord or one who just doesn’t seem to care about repairs?
We have lived in a our apartment exactly one month and have had so many problems ranging from minor to major.
First the bathroom flooded - Their solution was to tell us “not to take baths so much…maybe only on the weekends”
Several lights switches don’t work, not a big deal just an annoyance.
The sprinklers on the balcony do not work - even though our lease specifies a 10000NT charge should the plant die
Then all 4 air conditioners stopped working at the same time, it took them 3 days to get someone out to fix them.
Now, our refrigerator is out. All of our food went bad overnight, frozen food all melted. It has been 8 days with no refrigerator, we cannot buy food or cook properly.
Each time we inquire they say “oh they well be there tomorrow at 12:30” Tomorrow at 12:30 comes around and no maintenance person.
Since living here they have cancelled over 10 times (not an exaggeration) to come and fix something. It is completely inconvenient as we have jobs so we are changing our schedules and moving things around to be here at the times they so, only for them not to show.
Tomorrow will be our 9th day without a refrigerator and the latest is “they think someone will be out but cannot be sure and don’t know what time”
The most frustrating is that we paid a 20000NT “electronic deposit” in addition to the 2 months rent security deposit and management fee. The fee was supposedly because the electronics were new, but after a month they are all having issues or there is a bigger electrical problem with the unit.
My question is if there is anything we can do or are we just at their mercy? The landlord speaks English so it is not a communication difficulty, but i’m thinking maybe just having a Taiwanese friend be here next time they come by? Anything else anyone can think of that would help them to expedite the process or take it seriously, seems like they simply just don’t care.
Thanks in advance for any help.