# Ruten - help

**URL:** <https://tw.forumosa.com/t/ruten-help/178754>\
**Category:** Living in Taiwan\
**Created:** [April 14, 2019, 4:38pm UTC](https://tw.forumosa.com/t/ruten-help/178754 "2019-04-14T16:38:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sommerfuglen1985](https://forumosa-12829.kxcdn.com/letter_avatar_proxy/v4/letter/s/f1d935/32.png) [@Sommerfuglen1985](https://tw.forumosa.com/u/Sommerfuglen1985)\
**Post date:** [April 14, 2019, 4:38pm UTC](https://tw.forumosa.com/t/ruten-help/178754/1 "2019-04-14T16:38:03Z")

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Hello,

I need som help to buy two items on ruten? I can’t sign up because I don’t understand Chinese Language and I can’t figure out what “ID-number” is.  
Anyone from Europa who has a profile on ruten?

Kind Regards,

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**Author:** ![tempogain](https://forumosa-12829.kxcdn.com/user_avatar/tw.forumosa.com/tempogain/32/264650_2.png) [@tempogain](https://tw.forumosa.com/u/tempogain)\
**Post date:** [April 14, 2019, 4:55pm UTC](https://tw.forumosa.com/t/ruten-help/178754/2 "2019-04-14T16:55:48Z")

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It’s the Taiwan national ID number, they require it for orders. We have some threads about it here, here’s one or try a search

> [@Ruten tips?](https://tw.forumosa.com/t/ruten-tips/167012):
>
> I don’t know if this is in right forum, and I wanted to start a new thread rather than extending an old one. I successfully created a ruten account using my ARC. My Chinese is pretty good but I had two main questions: 2 of the items that interested me were sold by users who don’t seem to have logged on in many months. Is this pretty common? Is there much chance they’ll write me? Have you met face-to-face to buy on ruten? If not, what’s the best/safest way to send money and to receive your item…

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**Author:** ![Sommerfuglen1985](https://forumosa-12829.kxcdn.com/letter_avatar_proxy/v4/letter/s/f1d935/32.png) [@Sommerfuglen1985](https://tw.forumosa.com/u/Sommerfuglen1985)\
**Post date:** [April 14, 2019, 4:59pm UTC](https://tw.forumosa.com/t/ruten-help/178754/3 "2019-04-14T16:59:36Z")

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I’m from Denmark and I want to buy these erasers here from ruten… But I can’t create a conto on ruten. Can you help me and buy them for me, please? I’m ready to pay the shipping to Denmark (and of course pay for the erasers). I have PayPal. I hope you will help me, because I have searched after them for several years.

[https://goods.ruten.com.tw/item/show?21842821355595](https://goods.ruten.com.tw/item/show?21842821355595)

[https://m.ruten.com.tw/goods/show.php?g=21301158150557](https://m.ruten.com.tw/goods/show.php?g=21301158150557)