Samsung Phone Experience Fast Repair


#1

Took my old S7 that was completely not working to the Samsung Repair Center (https://goo.gl/maps/h4SF2adj6ww) and had quick excellent service. I was expecting days or weeks for repair, but only took a few hours.

Within 2 hours they called me and told me the problem. I said fix it and they had it fixed within 2 hours. Replaced the motherboard and the battery >>> I had plugged it into a wrong outlet with a bad charger and fried the electronics.


#2

Kinda surprised that that would fry it.
Because chargers are good to 220V typically and usually the phone will only draw what it can use, regardless of the charger used.


#3

I did not explain everything. It was a unknown borrowed charger, possibly fake, being used in Japan. Plugged it in, died a few hours later.


#4

Strange…I’ve used all sorts of dodgy chargers, I’m using one right now from China … maybe I’m just lucky…
Expensive to fix ?

Oh and I agree , Sammy’s service is quite good in Taiwan. Try to get that kind of service in Canada or the states…


#5

So have I. The battery had been replaced by an outside service, not Samsung. Thinking that contributed. Maybe the battery was not up to spec.