I recently bought an Epson Perfection 2480 USB 2.0 2400dpi scanner. It only came with Chinese software and Chinese user manual. While I could download the main driver and the user manual from their website, the other software was not available on their website for download due to licensiing issues.
When I first contacted Epson Taiwan, they told me, sure, please hold. When they got back to me they said, no they were mistaken no English. Can’t help you. When I complained and said, of course you can get it, blah blah, blah, they said they would get back to me. I have practised this over the years. A few days later, thanks to me not taking no for answer, I got word the disc was in the mail with the cool free software bundle in English.
If you buy the Epson 2480 (great value for the money and great reviews) then I can send you a copy of the English installation disc and software. I think English software works with many of the Epson line scanners, not just the 2480.