It’s not cheap to ship household goods from the US to Taiwan.
I moved house here last summer from the US. I brought over only things that I knew I wouldn’t be able to find here but were also things that I could not live without comfortably (hiking pants, jeans, shorts, shirts, Olukai shoes, personal effects, and 2 very good kitchen knives: one a Shun santoku, the other a Henckels chef knife I’d owned for 20 years, plus knife sharpeners for each, etc.).
Bought a large wardrobe box from Home Depot and filled it with my stuff. Packed bubble wrap into the open areas, which was probably >50% of the box. Even so it weighed in at 81lbs.
Wasn’t able to use UPS. FedEx was attrociously expensive, like US$8,000 or more to ship this one box. Finally settled on DHL Used their export listing software to virtually identify all items in the box for customs purposes. Huge hassle, took forever (probably took 8 hours to go through DHL’s software). I noticed that the knives would tack on an extra US$600, so I decided to be sneaky and leave them off the list. If customs wanted to charge me for them, I thought, then let them find them. Big mistake.
Shipping charges for this one box was about US$1,400. Customs charge was about US$600 (would have been US$1,200 if I had listed the knives on the bill of lading). Import duty was about US$150. Total was around US$2,200. Paid online, wrapped the box up tight. DHL came by and picked it up about a week before I left for Taiwan.
Good thing I shipped it early, too. Couple days later got a phone call from DHL. Didn’t recognize the number so I let the call go to voicemail: Big mistake #2. The box was in Richmond, VA, being readied for container. DHL had found 2 knives and they are strictly verboten (even if I had elected to pay the $600 extra, it wouldn’t have mattered according to DHL. Yes, DHL is a bit of a mess and their software is extremely confusing to use). DHL could just throw away the knives, did I want them to do that for me? Only alternative was to send the box back to my house.
Immediately called the vm number, it goes to a call center. Can’t get ahold of the person who left the vm, and as it turns out who is actually looking at the contents of my box. Huge error missing that phone call, as what happens next is a Kafka-esque nightmare.
So the call center can’t reach my shipping lady (vm was from a female), but they put me in touch with her supervisor. I ask them to just throw away the knives, or better yet take them home since they are excellent knives. Whatever, I don’t want them and please remove them from the box, thank you very much. Supervisor says ok, no problem. We’ll remove them from the box. Check back in the next few hours and you should see your shipment status change from Being Returned to Customer to Shipped. I stay up late and sure enough, status changes to Shipped. Whew; I can sleep.
Next morning another email: my box has status Being Returned to Customer. I’m wtf?! I call them back, go through the call center routine once again and after an hour the status is changed to Shipped.
I check back later in the afternoon and status is Being Returned to Customer. At this point my flight is leaving in just a few days and I’m feeling a little panicky. To make a very long story short(er), I spend the rest of the day and most of the night (until 3am next day) on the phone with DHL. Problem was the supervisor’s supervisor refused to allow his people to change the contents of a customer’s box for legal liability reasons - pretty understandable really. Finally I get ahold of a dogged CSR who puts me in touch with the original lady from vm#1. The shipper confirms she has removed the knives. The CSR confirms the status is Shipped and will not change.
It works. Two weeks after arriving, I get a phone call from my front desk: I have a large box waiting downstairs, please come down and pick it up. I do, but first I had to pay an additional NT$1,359 in additional custom duty tax.
Bit of a nightmare. My advice is don’t cheat. Best of luck.