Hi! I have a digital camera that is a piece of crap. It’s having stupid electrical problems. Probably a loose wire somewhere. I won’t mention the (OLYMPUS) brand, but … oops. Oh well. I bought it in the US before I came here six months ago, so it is still under warranty. Well, it turns out that since I purchased it in the US, it must be repaired in the US to be covered under the warranty. That means I have to ship it back.
I thought I’d just have it repaired here, so I took it to the shop in Taipei, and they say that in order for them to even LOOK at it, and give me an estimate, there is a MINIMUM NT$6000 fee. Yes, that SIX THOUSAND NT DOLLARS just to tell me how much it would cost to fix it. So, I basically told them I’d much rather shove the thing up their respective arses then give them a single NT to look at it. Yeah. I’m pissed.
So, (thanks for letting me rant) can anyone recommend a good way to ship it back to Los Angeles so that they can fix it there? It needs to be insured obviously (it’s a US$600.00 camera) and it needs to be tracked, but I think FedEx is insanely expensive. Does anyone know of a less costly option? And where would I go to do something like that? Is there an equivalent of Mail Boxes Etc. here or something?
Oh, just to make things more complicated, I’m in Taichung!
Thanks again for letting me vent about the horrible customer service I have received from OLYMPUS! Needless to say, I won’t be buying from them again in the future!