I have a hosting arrangement with ICD, which I have always been very happy with. I have never had problems accessing their mail server from home and sending/receiving mail using Netscape mail on WinXP english.
I am now accessing the same server from work, with Netscape mail configured exactly the same and Win XP chinese version. The machine I’m using is also the server for a few others and has apache running in the background.
2 times out of 3 I get an error message when sending mail via SMTP. The server responds with a message indicating that it doesn’t recognise me, which comes from their anti-spam procedures They won’t let you send mail if you haven’t first checked your inbox, but I have checked my inbox and checking it again doesn’t make the problem go away. If I try repeatedly the problem does eventually resolve, but the time is completely random.
Their support people are pretty good, but the best they can do for me this time is to tell me to check all my internet settings to see what is different about the office machine. We’ve exhausted all the options at their end. Great! Try doing that with a chinese OS, when you don’t really know what you’re doing.
Heeelllppp!!! What do I do?