The Taxi Thread

I don’t think you can post criticism about taxis in Taipei/Taiwan unless you state your credentials first.

A) What city did you live in where you relied on taxis regularly?

B)Were you truly ‘in’ the city, or just a distant suburb?

C) How long did you live in this place / how long ago?

now: [your opinion]

Me:

A) San Francisco

B) Right in the middle baby

C) 4 years / left 3 years ago

now: Taipei has an amazing taxi experience. simply amazing. From the low cost to the availibility to their patience with my shitty chinese and having to show them a map on my smartphone. It is a delight, and I would love (I mean love!) to find someone who can point me to a better experience on this earth.

------------Some Fares around the West-----------------------------------------

Vancouver:
First 1/13 km: $3.20 USD
Per Kilometer: 1.85

San Francisco:
First 1/3rd km : $3.10 USD
Each additional km : $1.40
Each minute of waiting or traffic delay: $0.45

London
Start : $2.76USD
per km : $4.40 USD

Taipei:
first 1.5 km : 2:40 USD per km: 0.57 USD

and don’t forget the 20% tip they expect back west!!*
T

From a service point of view as a customer, you can’t fault taxi drivers in Taiwan.
From the view of another road user, they are an absolute menace, which is why I would rather walk than take one.
From the point of view of knowing where they are going - well, not all of them are up to speed and many of them have to be told how to get to their destinations.

For me, I can’t stand them if I am on a motorcycle. However, if I happen to have to take one to get back from somewhere due to slightly impaired synapses, then they are an absolute godsend. Certainly from a customer point of view, they are an amazing commodity.

Just travel around China and take taxis there, you will be SO happy to get a Taiwan taxi after that. From the decor, smell, sanitation, security, attitude, professionalism and rapid service, you will be a happy man or woman. There taxis are usually driven into the ground and everything is covered in grime.Twice recently I got out with mud on my shoes and suit. I have had women drivers hocking loogers out the windows while complaining. Did I mention the constant moaning and complaining?
Then there is the wee fact they don’t actually know where to go unless you show them, often with an actual map as they are either out of towners, illiterates or bonking mad. China is the only place I have been berated multiple times for NOT knowing where my destination is beyond the address, the cheek of me! Now imagine if I didn’t even speak Chinese?

Or come back from Japan where my colleague recently spent 300 USD on a taxi to Narita airport from Tokyo city centre. Or how about the double charge I had to pay (called midnight charge after 10pm) when arriving in Haneds airport to go to the hotel 15 mins away, the bill, 900 NTD.
Of course for that in Japan you get old crusty drivers who don’t speak a word of English and never smile, still they have those great old massive Nissans/Toyotas that are super smooth on the road.

Taiwans taxis have also been updated a lot recently, you get out at the train stations, airport or HSR and you will usually get into a new roomy Toyota prius or Wish.

Rule number one about taxis here: You do not have to take the first one that comes along. Taxis are so plentiful in the cities that, when A-Bei drives up in his broke-down twenty-year old Sunny with no suspension, I just wave him on and wait for a shiny, new Wish with the pretty flowers in it. Those guys are always on their game, will ask you which route you prefer and generally be very professional about the service they offer. :thumbsup:

[quote=“headhonchoII”]Just travel around China and take taxis there, you will be SO happy to get a Taiwan taxi after that. From the decor, smell, sanitation, security, attitude, professionalism and rapid service, you will be a happy man or woman. There taxis are usually driven into the ground and everything is covered in grime.Twice recently I got out with mud on my shoes and suit. I have had women drivers hocking loogers out the windows while complaining. Did I mention the constant moaning and complaining?
Then there is the wee fact they don’t actually know where to go unless you show them, often with an actual map as they are either out of towners, illiterates or bonking mad. China is the only place I have been berated multiple times for NOT knowing where my destination is beyond the address, the cheek of me! Now imagine if I didn’t even speak Chinese?

Or come back from Japan where my colleague recently spent 300 USD on a taxi to Narita airport from Tokyo city centre. Or how about the double charge I had to pay (called midnight charge after 10pm) when arriving in Haneds airport to go to the hotel 15 mins away, the bill, 900 NTD.
Of course for that in Japan you get old crusty drivers who don’t speak a word of English and never smile, still they have those great old massive Nissans/Toyotas that are super smooth on the road.

Taiwans taxis have also been updated a lot recently, you get out at the train stations, airport or HSR and you will usually get into a new roomy Toyota prius or Wish.[/quote]

I’d be interested to know when and where? When I was in Shanghai in 2006, taxi service seemed great, about like in Taiwan. Never been to Beijing, though.

Beijing, Changchun, Hangzhou, Shenzhen, Chengdu, Nanjing, Chongqing, all over really and recently too…Guilin was good though because the driver gave me some Guilin mandarins…and they were very tasty indeed! Then again Gulin is not your typical city in China.
It’s not that the mainlanders are a bad sort, but China is still a developing country and many of the drivers are poor or coming in from the countryside, so they cut corners and their manners and abilities have something left to be desired.

Every once in a while I get a cab that can take the yoyo card (easy card). I’ve never taken advantage of it as half the time I don’t have enough credit on my card, and the rest of the time I’m just a bit leery, thinking that it might delete all the credit on my card. How does it work? Do I get a receipt after the transaction? Those of you who’ve done it please tell.

[quote=“headhonchoII”]Just travel around China and take taxis there, you will be SO happy to get a Taiwan taxi after that. From the decor, smell, sanitation, security, attitude, professionalism and rapid service, you will be a happy man or woman. There taxis are usually driven into the ground and everything is covered in grime.Twice recently I got out with mud on my shoes and suit. I have had women drivers hocking loogers out the windows while complaining. Did I mention the constant moaning and complaining?
Then there is the wee fact they don’t actually know where to go unless you show them, often with an actual map as they are either out of towners, illiterates or bonking mad. China is the only place I have been berated multiple times for NOT knowing where my destination is beyond the address, the cheek of me! Now imagine if I didn’t even speak Chinese?
[/quote]

Totally agree. I had forgotten just how bad Chinese taxis are until I went back last year for a visit. :astonished: If anything, the cleanliness, safety, and general odor of taxis there had declined since my last visit. The surliness of the taxi drivers we encountered was truly something to behold. Often, about halfway through a ride, they would absolutely refuse to travel the rest of the way to our destination because it wasn’t “convenient” for them, instead dropping us far away from our destination because they needed to get home for dinner, or meet someone, or run an errand, etc. All of the taxis changed shift at the exact same time every day, and from 5-6 pm it was completely impossible to get a taxi to take you anywhere. Many refused to pick up a Westerner for various reasons. And you absolutely must carry a map and have explicit directions for the taxi driver if you have any hope of getting from A to B. Adding to the confusion is the fact that lot of taxi drivers are migrants who speak hard-to-understand Mandarin.

Yeah. Taxis in Taipei (can’t speak to the rest of the island) are an absolute DREAM. Take them all the time and have only once been “taken for a ride.” My experience is usually exactly the opposite–I have no idea how many times a taxi driver has gone out of his/her way to be helpful or has rounded down the fare here.

I’ve mostly had good experiences in Taipei. But one time, it was about 5 in the morning, I got into a super old taxi and the driver looked about 85 years old at least. I told him where I wanted to go, he told me he knew how to get there (I was still new then and not really familiar with how to get anywhere). We drove around for what seemed like forever, he was slowing down at all the intersections and looking around, he even rolled his window down and started asking a bunch of old people at a park where he was. I finally just gave up and told him he could just let me off. I paid him and wasn’t rude or anything, he was really old and I just kind of felt sorry for him, ha. I took the next cab that came along and he got me where I needed to go in like 5 minutes.

Yeah, it works, although some taxi drivers seem like they can’t be bothered to actually use it - it’s just for show. They have to fiddle about typing numbers into the “other half” of the system (a keypad near the driver’s seat), which is apparently more trouble than it’s worth.

I think I’ve used it maybe … twice. I do vaguely remember getting a small discount for using it once.

Don’t worry, it’s not going to wipe your card (they’re all legit). Smartcard transactions are done over a secure link which makes it pretty much impossible to corrupt the card data. If the card receives a duff command, it just doesn’t get processed.

Chinese taxis - this about sums it up:

On one occasion the taxi driver insisted he knew where he was going - it was supposed to be only 5 minutes away, so he should have done. Ten minutes later, we suggested maybe he’d like to look at our tourist map. No, he didn’t. After five more minutes bumbling, S.O. blew her stack (which she’s pretty good at) and told him to just look at the f-ing map. He did. We got where we were going, which turned out to be just round the corner.

Another one drove like an absolute bloody lunatic (in the pouring rain, with malfunctioning wipers) and then had the brass neck to ask for a tip. When we asked him why, he pointed at me and said “because he’s a foreigner”. I gave him a RMB1 note (~ 0.1 euro). Wanker.

I think Taxis and toilets are the two things that allow you to reliably gauge where a country is on the evolutionary scale. China is still shambling around with Pithecanthropus.

I dunno, I like them. My only real issues are the random driver who doesn’t understand what I say, although the previous 10 understood, and the random driver who has no idea where anything is (before he starts the meter). But overall, they are one of the nicer things about Taipei.

Yeah, it works, although some taxi drivers seem like they can’t be bothered to actually use it - it’s just for show. They have to fiddle about typing numbers into the “other half” of the system (a keypad near the driver’s seat), which is apparently more trouble than it’s worth.

I think I’ve used it maybe … twice. I do vaguely remember getting a small discount for using it once.

Don’t worry, it’s not going to wipe your card (they’re all legit). Smartcard transactions are done over a secure link which makes it pretty much impossible to corrupt the card data. If the card receives a duff command, it just doesn’t get processed.
[/quote]
OK. That’s good to know. So they have to enter the fare amount into that keypad, which will allow the yoyo card reader to deduct the amount from my card? I guess I just have to make sure the guy types in 100 for a 100 NT-ride, and not 1000. :no-no:

IIRC you get a little printed receipt, so I don’t think they’d try that. I must say, 95% of taxi drivers seem pretty honest, even the ex-cons …

I’m yet to get a bad taxi here.

Lately all the taxis in Taipei first act pleasantly surprised because I speak Mandarin, then they start asking me where I’m from because ‘You sound like you’re from Taiwan but you don’t speak like you’re from Taipei’, then they spend a fair while telling me that everyone from Tainan is rich, then they tell me about their hometown (usually not Taipei), then they start teaching me either Taiwanese or chengyu or start telling me about their kid who’s going to school in XX country. Haven’t gotten lost yet!

I think I’ve only gotten a taxi once in Taichung, and that was quite recently. The guy was awesome - cut through some backroads to get there quicker, had a chat about his family life and about working as a cabbie, and then onto cultural implications of the number 666. His cab number is 666, so if you’re ever in Taichung and are calling for a cab, you can ask if he’s on call and nearby - he’s awesome.

Cabbies in Tainan are pretty cool. Not usually as chatty as those in Taipei (less foreigners? less of an accent?) but I don’t think I’ve caught a bad one yet.

Maybe I just have really good luck with cab drivers?

[quote=“finley”]I think Taxis and toilets are the two things that allow you to reliably gauge where a country is on the evolutionary scale. China is still shambling around with Pithecanthropus.
[/quote]

Oh God, don’t say this. We might be moving to China for work in a month or so and that’s the part I’m not looking forward to.

I will be in China again next week, more reports to come from the front line.

I also don’t understand the criticism. Compare with Beijing (where I lived for 6 years), Hanoi, HK, Tokyo, Seoul and Taipei:

Pros

  • Very easy to get a taxi here at any hours including when it is raining (impossible in BJ !)
  • Never got anybody who denied to go to the address I was giving (common in HK and BJ)
  • Usually bigger cars like Toyota Wish (you got mini cars in Hanoi, there are still some old Jetta and “Fukang” in BJ)
  • Car is most of the time very clean and smells ok (compare with Beijing)
  • They are quite good on directions and take shortcuts if they know any (worst is Seoul, even with their 5 GPS in the car and a printed address they can’t find and need to call somebody)
  • They are ok to stop everywhere and don’t complain about it (compare with Beijing or Seoul)
  • 95% of them are extremely polite, stop the radio when you get in as an example or lower it when you receive and make phone calls (compare with Beijing or Hanoi, HK and Seoul drivers are really unpleasant)
  • Their driving don’t make me sick (Seoul and HK is the worst)
  • They always have change and rarely say anything when you give them a 1000 NT note (compare with Beijing, they carry no change in Hanoi)
  • They are reasonably cheap (Tokyo flag down is 10 euros, 250 euros for a ride to the airport).
  • Airport special: never more than 2 minutes wait at TPE to get one back to the city (Beijing could be up to an hour).
  • Taipei Station special: same thing no wait even when raining (impossible in Beijing Station).

Cons:

  • Sometimes (but few) you get very old cars. I believe those are independent taxis or something.
  • You don’t have printed receipt. This is really annoying (only Hanoi is like this too).
  • They don’t take credit card and only few of them the easy card (I like Korea and Japan for this, you don’t need to carry notes or coins).
  • They drive too fast and dangerously particularly on highways and ran over some red lights (worst is HK).
  • I tried the booking system once but it was a failure, i couldn’t get trough. (I have now a very good one for airport drives who charge me only 900NT, speaks English and drive very well).

Taiwan taxi has an efficient booking service, nice and clean cabs, they have to follow the code of the company, no smoking in the cab, no slippers etc.

Dial 55688, I don’t think there is an English service though.

[quote=“achdizzy1099”]
now: Taipei has an amazing taxi experience. simply amazing. From the low cost to the availibility to their patience with my shitty chinese and having to show them a map on my smartphone.[/quote]

You showed them a map??

Man, y’all got some sooooh-fist-eeecated caboids up norf in the Big Smoke. Earth science graduates, maybe?

First cab I got here in Tainan was to Anping.

Anping is the easiest possible place to find from Tainan. I’d been in Tainan less than a day and I knew exactly how to get there, but if I hadn’t, simply heading West and stopping at the sea would have done it.

I showed the guy a map, and he seemed to have no fucking clue what it was.

My strong impression was that the 2-dimensional representation of three dimensional geographic space was a concept that, for him, was a few thousand years too early.

I said “Anping”. Nada. OK, maybe my pronunciation was distracting. Stopped a passer by who recognised what I was saying first go, and told the guy how to get there.

I then had to give him direction at every bloody intersection en route. They were always “straight on” (i.e. west) but the penny never apparently dropped.

At the time I thought it a truly amazing performance. I’ve since had more experience with Taiwanese navigational skills and its not quite so outstanding, but still pretty impressive.

I avoid taxis unless there’s no choice. I used to use them in London a lot because the company paid. Never liked them, and I could often find more efficient routes than they chose, but I never experienced anything remotely like the above there.

Depends what time of day it is. Most of them have plenty of change early in the morning (one guy took out a big wad of 100 notes when I handed him a 1000 one morning) and by late afternoon, after a day’s work, some of them run low on the 100 NT notes. So if all I have is a 1000, I always make it a point to ask whether they could break it before getting in.

This is actually an advantage if you’re in a rush to get somewhere. Nowadays I complain more about cabbies driving too slow (the old fogies) than those that drive too fast.

Taipei denizens need to beware of Taoyuan area taxis that come up to Taipei. Their meter starts at 80NT intead of 70, so they’re supposed to deduct 10NT from the fare, but it’s a fact they sometimes conveniently “forget.” :unamused: Personally, I think they should stay in Taoyuan and avoid causing Taipei consumers confusion. :raspberry: