My computer has been invaded by a trojan horse worm. It takes ages to start up. When I click on the power icon, it says “cannot open file C/ACER /EPM/device-on…” When I tried to down load “spybot” or “adware” but after about a minute, it says “critical error”. Please help! SOS!
You clicked on Teenmo9’s Shakira porn link, didn’t you. 
Nope. I down loaded a few sound files! Help, Dragonbones! Don’t tease! 
You dirty bastard, you really should be ashamed of yourself.
Hopefully someone kind and considerate and with some tech ability will help you purge your evil spawn. If I were you, I’d be reciting the Rosary while you wait for somebosy useful to come along.
HG
I thought Dragonbones was a fundi!
No, that’s fiend. 
Have you updated your system software with the latest patches? Have you loaded your latest anti-malware definitions?
I was hit by a Smit Fraud trojan last week. I downloaded SmitfraudFix (by S!Ri) which seems to have killed it.
There’s a link on this site:
forums.majorgeeks.com/showthread.php?t=104789
here’s a Cnet thread on it:
reviews.cnet.com/5208-6122-0.htm … ID=1927931
Mcafee offer this tool for range of Trojans:
Removal Tool - Puper/Alemod/SmitFraud/Sinnaka/SpyAxe Ads
forums.mcafeehelp.com/viewtopic.php?t=65072
Obviously I got no idea if this is relevant to you.
HG
Hi AAF. How do you know it’s a Trojan Horse worm?
The terminology is above my level. Please dumb down. 
Hi AAF. How do you know it’s a Trojan Horse worm?[/quote]
My old antivirus (norton) said so.
Hi AAF. How do you know it’s a Trojan Horse worm?[/quote]
My old antivirus (norton) said so.[/quote]
Can you give us the exact message it says?
The terminology is above my level. Please dumb down. [/quote]
No problem.
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Go to http://www.symantec.com/home_homeoffice/products/overview.jsp?pcid=is&pvid=nav2007 and purchase a new copy of Norton 2007 with a 2-year subscription. Install it.
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Go to http://update.microsoft.com/microsoftupdate/v6/muoptdefault.aspx?returnurl=http://update.microsoft.com/microsoftupdate and make sure your system is getting updated with security patches automatically.
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Be careful about the crap you click on.
That trojan that bit me got around a very updated Norton and Adaware. I often use my home machine for work so it has to be squeaky clean, so I’m quite fastidious in updating anti-viral programs. If only I could be as careful about the crap I click on.
HG
AVG - free.grisoft.com/doc/1
or
Avast - avast.com/
are free alternatives to buying Norton. I’ve used all 3 within the past 2 months and personally don’t think Norton is worth paying for.
I’m sorry to report that my computer is gone. The last message I got was that the operating system couldn’t be found. All it does now is come on and show me options on how to start windows. It just goes around in circles.
I still have my back up operating system and software. How do I restart from scratch?
[quote=“AAF”]I’m sorry to report that my computer is gone. The last message I got was that the operating system couldn’t be found. All it does now is come on and show me options on how to start windows. It just goes around in circles.
I still have my back up operating system and software. How do I restart from scratch?[/quote]
Ha ha ha. Por guy can bairly figure microsoft so you send him to Linux? Good luck. It would work but “The terminology is above my level. Please dumb down. Oh brother!”
Let’s not kick a man while he’s down, shall we? Helpful instructions and sympathy are what’s called for. Free drinks probably wouldn’t hurt, either. 
The kick was more aimed at Dr. Evil (if he is a real Dr.). Linux is not the answer and cause of all problems
Windows is the cause.