They don’t care man.
Tellers get paid the same. Bosses don’t see customers. They will deflect blame for dropping profits and no self reflection will take place.
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True but made me feel better though lol
The boss always hides behind the desk in the back, I’ve actually said hey and called them over before. The tellers get scared though so only did it a few times when the boss made a decision and then hid
Mostly they still don’t give much of a toss, especially among “themselves” (read among TWese), souch cash going around, in and out, routinely seeing at the branches I frequent most folks going in and out with up to hundreds of thousands of NT in cash. No one gives a toss, all BAU
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A year ago I withdrew a large amount in cash. The banker asked why, I said I don’t want to pay transfer fees. At the other bank when I deposited it, they asked about where the cash was coming from and then did a check that the withdrawal took place at the other bank. Lesson learned - the banks are quite connected to each other and you have to be truthful since they may check.
Completely connected here in TW via the JCIC. Quite a piece of financial infrastructure tbh
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Years ago you could be like Pokemon and collect em all, bank accounts that is, now they print out the JCIC and question why you need your 10th account and deny if they don’t like the answer
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Yeah, it is starting to get challenging go open new accounts for me, need to find more and more excuses:joy: today applied for the cube card at Cathay United (changing my card strategy), the guy was super helpful and polite, but when he saw all my cards he was like "wow, is it even possible?"
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He meant “how is this possible for a foreigner.” There’s no limit for locals.
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Yeah, for sure.
I wanted to change my email for my CHB bank account online.
Had to install two dodgy sofware that now run on my PC at all times to use the bank card with card reader for verification. 
At least it worked even though the message was like ‘your change has failed successfully’.
Still better than wasting an hour at the bank.
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I am sorry, I was browsing down back to 28 days prior founding the first bank related thread.
My question probably has been asked countless times before, but as of now, which Taiwan banks can easily handle incoming foreign currencies for their multi currency accounts ?
And of course handle this with without steep fares …
Europe is famous for its fin-tech Internet Banking systems with eg Revolut, Wise, N26 etc.
As of now, has Taiwan also inducted such fin tech related banks and if yes, what are their names ?
What is currently the best Taiwan bank for incoming US$ or alternatively €uro ?
Sorry for posting this never-ending question, but after more than half an hour searching here for answers I simply gave up and took the easy path re-asking again.
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In the end, most banks in Taiwan offer multi-currency / FCY-accounts with mostly comparable fees.
Nope.
Depending on which way you look at it, I’d say it’s either HSBC because they offer free international transfers for premier customers or E.SUN because their FOREX rates are slightly better compared to other banks.
HSBC offers better exchange rates for anything over US$20,000 incoming and has no fees for premier custumors with global accounts.
Fintec banks you get less bang for the buck. Yesterday I needed to send in US$22k plus from my HSBC Premier overseas to my HSBC Premier multicurrency account in Taiwan. Transaction is done in seconds. You click send from your overseas account and it appears instantly in your Taiwan account. No fees no need to go to the bank unless converting more than NT$500,000 in a single foreign transaction. Can do online in seconds.
HSBC offers better than their own published exchange rates for premier customers who ask their relationship manager for a better rate, they may not offer better rates than local banks.
It is super convenient!
I got the NT$500K limit removed after discussions with my relationship manager, but the convenience does come at the potential price of much worse exchange rates than local banks.
As I went to branch my relationship manager got me better rate than local banks. 
I’m sure it can happen however their “better rate” always refers to their own published rates so definitely pays to check.
Don’t they all do something like this with “preferential” rates? I assumed it was to make their customers feel special lol.
This is from the Mega Bank app yesterday, where my “preferential” rate was canceled:
The difference was far too small to matter so I didn’t care either way, but I thought it was mildly interesting because it’s the first time I’ve seen it, with the app normally highlighting my preferential rate instead. The HSBC website gives 31.797 TWD/USD as the published rate (right now), compared with 31.78 TWD/USD for the non-preferential rate at Mega Bank (yesterday).
I’m not sure whether certain banks are consistently higher or consistently lower across the board for different currencies and different times, but it seems like you’d need to be transferring quite a lot to make a noticeable difference. 
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I imagine they do, I’ve only dealt with HSBC and MEGA for relatively large transactions and they both definitely offer better than their published rates if you’re a customer and you ask!
I don’t know, I do know that their promises of “better rate” only refers to better than their own rate though! I know that on 3 ocassions where I’ve been in HSBC and gotten my “special rate” it was always worse than the rate from MEGA I was getting on my app., relationship manager just shrugged and said they cannot compete with local banks. Don’t know how true that is, I switched to a new manager recently so will see what rates he can get!
Yeah, it’s not something I’d worry about for holiday spending money and it is extremely convenient to use HSBC for currency conversion and transfer when you have accounts in different countries but need to be aware that the “free” transfer might come at the cost of a worse exhange rate. It can become significant when you’re transferring through multiple currencies such as USD to EUR which typically goes through TWD.
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You can show the relationship a manager bank of Taiwan or other bank exchange rates and get a better rate. You think I don’t only check HSBC rates? Also I wasn’t so concerned with the rate as I was buying some goods for my son to take out of Taiwan and got the tax refund at the airport today. NT$25.6k 5% refund but they have a 20% service fee so ends up at 4%.
NT$673k purchase on my CTBC China Airlines card also gets a decent chunk of miles as well. Goods could not be bought in Australia and was on order since January of this year. Came in had 3 days to make the purchase or sold to others. Bit of a rush job wasn’t happy about that.
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