I am on Hinet. Mainly because when I came here, it was easy to set the phone and ADSL with Chunghwa, and also people said to me it is pretty good.
Anyway, I have a 2 mb connection (supposedly) but honestly at times is just plain sucks. Sometimes it’s not much better than dial up I reckon.
Obviously, going to Chunghwa about this is going to be an ordeal and I will probably need help from my colleagues at work, but before I contact them I want to run some checks and tests to see if I can identify where the problem is.
The last thing I want to do is get them out here and the problem is spywear or something.
I run 3 computers of the ADSL, via a wireless router. I machine is plugged into the router via RJ45. I am running wireless security encryption.
Both the hardwired machine and the 2 wireless are experiencing slowness at the same time. So, I figured it is either the nework itself or the ISP.
Are there any simple tools out there to measure the speed I am getting (so I can compare it to the 2mb I should be getting).
This site allows you to measure your Up- and Download-Speed to/from several servers worldwide…
I also have a 2M Connection (So-net)…
On this site I get about 400K from servers in Europe, 700K from servers in the US, 1.5M from servers in Japan…
Too bad this site doesnt have a server in Taiwan… I guess there I would get my full 2M dowstream…
The problem is the same with all ADSL providers in Taiwan… As all providers lease the lines from Chunghwa…
Post your speeds from several locations! Would be interessting…
Another reason for a slow internet connection may be your router…
Check the router logs…
I had the problem that sometimes there were to many open TCP Connections and the router became stuck… (happends on some routers, especially if you are using a lot of P2P)
In this case changing some settings in the router (TCP timeouts) or a firmware update may help…
I’ve got the cheapest set up I could. 256k for 250nt a month.
Speedtest gave me;
Europe was 29k
USA 42k
Japan 33k
Slightly slower thna the 1500k you’re getting
I guess you need the speed for movie downloads etc. I have no problem at all with general surfing and if I need a 4 gig bittorrent it just runs for days and I get it eventually.
I had 1MB service from Chunghwa. Very slow at times. Recently upgraded to 2MB with them. Can’t say I’ve felt a lot of improvement, but the real download speeds (during normal file downloads) have gone from 50-60Kbps to about 120Kbps at best. Results from my speed tests showed much higher speeds, but seldom over 50% of what was advertised. A test I just ran now says my speed is 384Kbps (with 2MB service). Seems every speed test website gives a different speed result as they use different methods to test.
When I did this speed testing a couple of weeks ago, a Google search with “speed test ADSL” gave me about three useful sites on the first page.
One more thing. Contacting Hinet tech support did help some in one case. For a while, I had particular websites, outside of Taiwan, that I couldn’t reach at all or that were very slow. Major sites that should not be slow. Hinet asked for the results of an ipconfig and tracert to the particular slow websites. Sent them. They later said they “fixed it” and the speed was better. They only seem to be able to do this “fix” on a website-by-website basis. Nothing global. Not sure what that means about their methods or reliability. And if you call Hinet on the phone, eventually you’ll be prompted to press “3” for English service. Do it, wait a minute, and get another Chinese speaker who doesn’t speak English. The funnier part is the person who answers at the “Press 3” line seems genuinely startled that I asked for English help … every time.
Bloody hell and mines on 39k to the Phillipines. I’m going to upgrade. You only need the speed for some heavy duty downloading right? Daily surfing I never have speed concerns. Stuff like Forumosa flicks open and images take a few seconds normally.
the two numbers are Download/Upload speeds in bits per second (not bytes per second).
for instance 8M/640k means you can download at 8 megabits per second and upload at 640 megabits per second. Divide these numbers by 8 to go from bits to bytes.
[quote=“scomargo”]the two numbers are Download/Upload speeds in bits per second (not bytes per second).
for instance 8M/640k means you can download at 8 megabits per second and upload at 640 megabits per second. Divide these numbers by 8 to go from bits to bytes.
Sorry if this is cryptic, but time is short now.[/quote]
Also check that you computers aren’t infected with spyware or viruses. One computer I checked out which was ‘slow’ was stuffed full of spyware and pumping out spam like crazy.
887 kb/s 109 kb/s 522 ms Maceio
302 kb/s 87 kb/s 613 ms Cape Town
5275 kb/s 474 kb/s 154 ms Yokohama
481 kb/s 100 kb/s 452 ms London
945 kb/s 177 kb/s 340 ms Seattle, WA
1092 kb/s 151 kb/s 363 ms New York, NY
FYI, HINET 8M ADSL is about $1100 a month. A small extra bit to pay for 6M worth more, in theory anyway.
Something to think about.[/quote]
I have this deal. Still seems slow though. Is it because I is wireless?[/quote]
Well you can always do a test. Run the speedtest with your current wireless setup. Then connect your PC direct to your Hinet modem and then do your speed tests again. Compare the results. I do believe though that a wireless network has higher latency and less throughput but I don’t know how signifcant the difference is.
FYI, HINET 8M ADSL is about $1100 a month. A small extra bit to pay for 6M worth more, in theory anyway.
Something to think about.[/quote]
I have this deal. Still seems slow though. Is it because I is wireless?[/quote]
HINET used to say on their home page that if you had 8M for example, you would be offfered ‘best case results’ meaning your service would be at least 2M, but likely not up to 8M. For 12M, it would be 8M to 12M, something like that. I just looked for the reference of that wording but can’t find it at the moment. They may have removed it.
I don’t know if it is true or not, but I’ve heard your connection speed is affected by where you are physically located in the city and how far away you are from their office/operations in a given district.
