I went for dinner with 10 friends tonight at Outback Steakhouse in Taipei.
My mom and my wife went to smoke a cigartette by the elavators on the 2nd floor. My wife took 1 drag on her cigarette and fainted. As she fell down, she hit a standing china ashtray and broke it.
A short while later, a manager at Holiday Inn (a white guy - non native speaker) came in and said that he wanted our contact details because we would have to pay for the broken ashtray.
We argued with him and he called his manager. His manager said that either the Outback would have to pay or we would have to.
I said that as the hotel had insurance, why wouldn’t the insurance company pay. He replied that this wasn’t applicable because we weren’t guests of the hotel.
So, we went back to get our things from the restaurant and we wanted to leave without paying for the broken ashtray. As we left, a Taiwanese guy came up to us (a manager I guess - but not sure if he was from the hotel or the restuarant) and talked to us about the matter again. Then a lady (a manager - I think from the hotel) spoke to use and said that the hotel would sort it out with the restaurant and we wouldn’t have to pay.
So, we left.
Anyway (and sorry if this is long-winded) I have some questions:
- Were we “lucky” to get away without paying?
- If my wife had hurt herself, who would we have sued?
- How do you think the hotel behaved in this case?