Does anyone use a CTBC credit card and can recommend it? If so, which one do you use?
I use Citi. It’s the only bank that makes me feel like I am important to them.
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I got the CTBC/Line credit card a few months ago. It’s OK. I still haven’t used the points - it’s something like 1% value, but I don’t fully understand how it works. The app lets me keep track of what’s shown up on the bill, but I don’t (yet) have a CTBC account, so the app is limited in that way. The connection with LINE is useful in that it often gives me the chance to pay with my phone rather than worry about carrying cash around, and in places that take Line but not credit cards.
My current issue is that I can’t set up my (main) post office bank account to transfer money to pay the credit card, but I’m not sure if that’s CTBC’s or the post office’s fault. So for now I’m withdrawing a wad of cash from the bank and immediately giving it back to the bank to pay my bill, like I’m a barbarian in 1990s Canada / 2010s Taiwan.
I had Citi before, but I’m moving away from it because the annual fee for the airmiles card I’ve got doubled to NT$2,400, and I finally gained enough points to buy one ticket, which I’ve now bought. I’m planning to cancel that card early next year, and since Citi is sort of leaving Taiwan, I’m wary of continuing with them. Plus the card I have mostly disappeared from their website several years ago, so figuring out how the card actually works became complicated - e.g. website or phone tree inquiries got stymied when I had to choose what kind of card I had.
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Citi renewed me through 2026.
The new guys are stuck with the dirty foreigner! Maybe they used me as a practical joke for the new guys.
MUAHAHAHA
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I have a Global Mall co-branded, get’s me free parking in their mall and some sort of points thing that I don’t use. They just renewed through 2027 without issue. I have heard locals complain about CTBC. I just complete the minimum number of transactions to avoid a yearly fee and use their car park.
I have their Linepay card, you get 1% back on all purchases in the form of line points that can be used a quite a lot of places including all convenience stores. I haven’t shopped around much so I don’t know if there are better deals around, but I’m relatively happy with the card and their service.
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Yes. For many years. Recommend co-brand with airlines, say China Airlines, for deals.
Service ain’t the friendliest nor fastest but IMHO none of them are.
I have the Taipei101 branded one, gives me discount at Jason’s Marketplace and free parking with purchases in the mall. It also comes with an Easy Card embedded on it which is the one I use for those rare occasions that I take the bus or MRT. They usually also have pretty decent options for the 0% interest paying in installments.
FYI paying at convenient stores for this card is only available at the 7-11 (Family Mart and OK Mart are closest to both my home and my office).
I recently got the CTBC China Airlines co branded card. I had a low credit limit which was increased to 250K after I submitted some income documents to CTBC.
Can see some mileage points being added into my Dynasty Flyer account now
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Seems like the best place for this…Took a trip to Europe recently and booked several apartments using booking.com. First place I used my CTBC card only to have it rejected and the booking cancelled a few minutes later, used my Fubon card for the same booking without a problem.
Just received last months bill and CTBC were being rather cheeky.
They’re indicating that the transaction and refund occurred on the same day however the exchange rate is apparently different resulting in a 200NT difference in their favor. On top of that they charged service fee of 349NT!
One of the apartments I booked I later cancelled due to a change in flights, FUBON refunded the entire amount and cancelled the service charge automatically.
Called CTBC just now and they instantly agreed to refund the 200NT exchange rate difference and the 349NT service charge.
Check your bills, call and complain as necessary!
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I’ve never had a problem using my CTBC card on booking com or other sites. Good you checked but also good you contacted CTBC and they refunded you.
Just been through another fine experience with CTBC. Was on a trip to several countries, had to get from central London to Heathrow airport for a 6am flight, booked an UBER the afternoon before, all good. Until it wasn’t. Unfortunately the default card on my UBER app is CTBC and so a couple of hours later the UBER app is indicating that the payment has been rejected and unless I fix it I won’t have a car outside at 3am. Tried banging the payment though again on the app using the CTBC and FUBON cards, App was being a pain but finally seemed like all was good. Get a phone call from CTBC to confirm that I was in fact trying to spend 82 GBP on an UBER, confirmed and they tell me all is good. Got to the airport and when checking in get another call from CTBC to check if I really just took an UBER to the airport….confirmed I did and they said all was good. Until it wasn’t, again. Next day UBER is sending me notifications saying they weren’t paid for the ride and I won’t be booking any more until they were. Told them CTBC say it’s paid and ignored it. Back in Taiwan and UBER is still crying, checked the CTBC online account and there is no payment to UBER. Call CTBC and they tell me there are no rejected charges from UBER, tell them there must be as CTBC themselves called me twice, magically the records are found. It’s my fault apparently, I should called CTBC and told them I might be doing credit card type things with my credit card abroad, the fact that they called me and confirmed that I was in fact in foreign lands didn’t seem to matter. Anyhow, the lady on the helpline said she opened up my card for all transactions, but only for today! I must call them immediately if I lose my card! UBER appear to have now been paid in their APP, although there are no transanactions, pending or otherwise, showing up on my CTBC account…
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christ… CTBC is doing this since for sure someone did something very dodgy in the past and they were too lax. I can see that.
My preferred card abroad is the Cathay United Eva Air, gave me very few issues, still some though. My back up is the Amex platinum Eva air. HSBC traveller infinite always there too, and actually saved me in the Philippines where the Cathay card won’t just work, go figure. First time ever.
UBER have now issued an official receipt and all warnings have disappered! Still no charges showing CTBC side though.