Hi fellow Forumosans,
It seems like this topic has been posted in the past, but the threads are already over a few years old.
I’d like to hear some opinions on which banks - in your experience - offer the ‘best’ online banking experience. Bonus points for banks that support foreign currencies at reasonable rates (USD, EUR)
Are you a foreigner?
forgot about this important detail - no, I’m not a foreigner.
Further follow-up question: do you read Chinese? I suspect the answers are going to be quite different based on whether someone can manage a Chinese interface or not.
To be honest I’m not sure if you’re going to find much in the way of useful info here. Many of us have troubles with banking because we’re not citizens and have ID numbers that banking systems don’t like, so our experiences are going to be quite different from what Taiwanese citizens encounter.
(I’ve never dealt with a useful English-language app for any of my bank accounts in Taiwan.)
He wrote APP of course he’s not a Johnny Foreigner
Then why are you asking on a forum frequented primarily by foreigners rather than a forum frequented primarily by Taiwanese…
I regularly use both MEGA’s and HSBC’s App’s, both do what I need them to do including the ability to transfer between currencies.
The spread on USD tends to be quite narrow for most banks, though you tend to get a better deal if you have status or know the manager. The spread on EUR is wider.
Cathay United has a great modern and simple app, but it’s Chinese only.
I’ve used Standard Chartered and they have a decent English app. I use it regularly for ForEx , International/Local transfers and for seeing my transaction history. The UI/UX is a bit dull and unorganized, but it has 2 factor authentication and it’s generally manageable.
Having said that, their cards don’t work at a lot of local places in Taiwan (such as 7/11, FamilyMart, Line Pay, Jiekou etc). For those you’d need a more “local” bank I’m afraid.
Good point - I’m not very good at reading or writing in chinese.
Do you transfer between NTD and USD? Which one offers a better rate?
Awesome, thanks for the recommendation - i’ll take a look at it. As long as it’s semi useable and reliable, i’m happy.