We have a computer here at the office which previously ran quite well on XP, but then was updated to Windows VISTA in the Fall of 2007. Since that time we have had a continuing problem with something I can only refer to as “Blue screen crashes” …
In other words, the screen goes blue and there is a message which says that the computer has encountered an error, and is being shut down to protect the computer, and whatever.
The exact wording of the first line is –
A problem has been detected and Windows has been shut down in order to protect your computer.
Promptly, it does a down-count … then goes into restart, asking if you want to restart in SAFE mode, regular mode, or whatever.
The screen and the message given are very much something which brings back the early day memories of DOS … it is not an “error” screen which is being generated within Windows or anything, it is coming from the low level functioning of the computer.
Needless to say these Blue screen crashes are quite annoying, in addition to being a serious interruption to the work flow …
We had this computer in the shop for about two weeks in early June. VISTA was reinstalled, and some other adjustments were made (I presume). Yet, the problem continues. The boss/technician at the computer shop says that our memory, RAM, etc. are all proper for VISTA …
Hence, I am wondering if anyone has an insight into this problem, so that if we decide to take the computer back to the shop, we can give the technical people some further “advice” or “recommendations” … ??
P.S. We were formerly using Norton Anti-Virus 2007, but now have installed PC-cillin Internet Security 2008.