Cathay United Bank - Creating an Account

Feel I had to post this testimonial somewhere since it just happened and might help someone (from the US) in the future.

I just opened an account with Cathay United Bank which took me 14:00 to 30 minutes past closing.

Initially, I went to this particular branch because of their partnership with my school which allows them to bypass their Anti-Money Laundering laws (I tried another Cathay Bank and they didn’t let me without this partnership). The front person stated I needed my (original) Social Security Card so I followed and had my mother mail it to me. This took 35 days.

When I had everything ready, I went and waited an hour (it’s very busy… always …) to see the account clerk.

It’s pretty easy and the sad thing is is that she didn’t require my SSN Card … at all.

But anyway, I furnished the following:

  • ARC
  • Valid Passport
  • Your SSN number from memory (not the card)
  • Seal/Stamp with the same name on your ARC
  • Mobile phone to download their APP
  • at least $1 NTD to deposit

With that, you just wait and sit in front of the clerk and watch them work.

In the end, I obtained an ATM/Yo-Yo card, a passbook and pressure sores on my rear (HAHA, jk).


Will follow-up on opening a Credit Card.

They handed me online material to apply for various credit cards but when trying to fill it out my ARC# does not work.

It’s holiday so I’ll try in person in the following weeks.

You don’t need a seal surely?

Seals haven’t been needed for years in Taiwan.

(sorry duplicate, don’t know how to delete)

My experience :wink:

Also needed it to open a post office bank account.

Is the ATM/Yo-yo card that you got from them a debit card?

I didn’t need a seal at Cathay, and at the post office I could choose signature over sign, with the caveat that I can only withdraw money in person at that particular branch (ATM withdrawals are possible anywhere, so no big issue for me).

I always used a seal because when I signed, many bank employees made me sign four or more times to get it right. A stamp is one and done. But then I lost the stamp and had to pay the post office $50 to update it to a new one

I’m curious how it goes.

My experience: Two years ago I opened a regular savings account, foreign currency account, and an insurance investment account at Cathay. Got an ATM card as well as an unsecured credit card with 100k limit (I was surprised about that last one). The entire process took over 90 minutes, which seems to be the norm here. I brought my chop but didn’t need it.

I’ve been happy with everything, especially the app where I can keep track of my accounts and pay my credit card bill.

Yeah! It’s a debit card :slight_smile:

I went back and front person said I needed my US passport to apply for a credit card.

Sadly, I sent it to AIT to have it renewed.

Do the Cathay website and mobile app have English support?


Online banking on the is available in English. It’s a little tricky on how to access it, you have to go into the online banking page (with the login) and then click the EN button on top. If you do it on any other page it just takes you to a generic information site. I think this links directly to it…

Once you click the EN button, it should remember it if you have your cookies set up to do so.

I don’t believe the mobile app has any English option.

1 Like

I haven’t managed to get a credit card at Cathay. Maybe I picked the wrong branch?

1 Like

The easy one is the Costco card. Apply at Costco.


But that one has mandatory Costco membership, no?

Yes for website. No for app.

No seals required for Cathay or SC in Taiwan. Cathay costco CC is simplest, if you have a well paying job and sufficient balance in some bank account. Just walk-in into any Costco and apply.

The big advantage of the “local” Cathay card in the arcane financial systems here, is that you can use that card at all the stingy local places which don’t allow non-local bank cards. Eg. 7-11, Family mart, QBurger, etc

Do they let you apply and then you get a rejection SMS or the branch is just refusing you to apply at all?

I get my rejection letters in the mail 3 weeks later.