Since I’v e been in Taiwan I have been lovin it! (Mostly)!
I have gotten used to the traffic, beetle nut spitting, non verbal communication, even waiters you have to lasso to get to come to the table. etc.
I can deal with all of it, but when it comes to customer service concerning purchased products. I am going crazy still!
I here these stories of incompetence and or lying even from my Taiwanese friends and adult students. If just drives me batty!
My digital camera for instance, a Sony Cyber-shot was having some problems after 14 months of use. 2 months after warranty of course. I treat that camera like a baby too. After taking it to the shop the guy looked at it like it was from the 23rd century! He said he would have to send it to the 'factory": Cost NT2,500. It had a lens problem and some color issues. Well got it back in 2 weeks :fume: It worked in the shop. 3 days later, same problem. Took it back and they said sorry, and I had to wait 6 more days to get it back…working fine so far. had to beg for a receipt.
PC nightmare! Bought my PC 7 months ago. Told them what I wanted and got my new 25,000 dollar PC in 2 hours! :bravo: After 7 months crack, then smoke! Power blew out. Well it was under warranty. Took it back and asked the how long? Answer after some chit chat by the college age Pc “geeks” discussing the problem… I… don’t know? Well got it back 17 days later after calling them twice and asking a Taiwanese friend to help. SloooooW. It was just a burnt out power unit, did they ship it from Alaska!?!
Hey in the USA, where I am from car mechanics are rip off artists, but most electronic stores and retailers do have decent service. I know this is Taiwan, but I hear horror stories worse than this from local people.
Anyone else feel this way, or am I going overboard. :help: