Where does this post belong? Hmm well, there are too many complaining posts right? How about some compliments.
I’ll post a recent good experience and see if any of you can follow up.
Recently I spent a week in the Philippines. While in the airport in Taiwan I exchanged NT$ for P 28,000. Upon arrival in Manila, I visited Mall of Asia. I went to an ATM with a a cirrus and maestro mark just like on my Taiwanese bank card (I had used it before successfully in the Philippines). To my horror the ATM ‘captured’ my card! What could I do? The people in the line behind me pointed out a phone number posted on the ATM to call. So I called it. But the computer on the line asked for a Bank of the Philippines account number to continue. What to do?
I’ll skip some of the details – I got my card back the next day. I promptly tried another bank’s ATM and it was captured again. I asked a friend who knows the manager of the bank to help me out. The next day I got my card back again and didn’t get any help from the manager. I retried the card there and then and it was captured again. It was returned to me immediately. No one could tell me why it was being captured.
My bank in Taiwan was no help as they just insisted that I must have forgotten my PIN. And they told me it’s best to work out the problem after I return to Taiwan.
So, with my remaining cash, I had to be very careful about expenses. The last few days in the Philippines I spent with a friend and so only had to think about keeping enough money for the taxi ride to the airport (P600 from Cavite) and the P500 airport terminal fee.
But oH! Wooe is me! The Ninoy airport raised their terminal fee by P250 since last January. The airport currency exchange window accepted every currency BUT NT$ ! I explained my situation to a pair of middle aged ladies at the customer service desk. They looked at each other and said “I think I’ve got at least P200, how about you?” They just handed over the cash from their pocket.
I was very grateful to them because I didn’t know how I would be able to leave the Philippines, let alone survive without cash. I told them I wanted to pay them back. “Please give me your contact info and I’ll send the money to you.” They smiled and said no. I offered them whatever I had of value to cover their loss (souvenirs, novels, etc) but they refused “No, you keep it. That’s your souvenir from the Philippines.” I thanked them and caught my plane. :bravo: