Goodreads is broken. What began in 2007 as a promising tool for readers, authors, booksellers and publishers has become an unreliable, unmanageable, near-unnavigable morass of unreliable data and unfettered ill will. Of course, the internet offers no shortage of bad data and ill will but at its inception Goodreads promised something different: a gathering space where ardent readers could connect with writers and with one another, swapping impressions and sharing recommendations. It’s an idea that’s both obvious (the internet is great at helping like-minded people assemble) and essential (reading is a solitary activity but there is great joy in talking through a book afterward). In fact, Goodreads is still an essential idea — so much so that it’s worth fighting to fix it.
In an ideal world — one in which it wasn’t owned by Amazon — Goodreads would have the functionality of a site like Letterboxd, the social network for movie fans. Letterboxd has called itself “Goodreads for movies” but it has far surpassed that initial tag line, having figured out how to create a smooth and intuitive user experience, provide a pleasant and inviting community and earn revenue from both optional paid memberships and advertisers, including studios that produce the films being discussed.
Nice! Hadn’t heard of that one yet!
Currently Goodreads uses volunteer librarians who add new books to the site’s database in their free time. Hiring these people (and scores more like them) and paying them a living wage would empower Goodreads’s representatives to communicate with publishers, large and small, to facilitate posting books to the site when, and only when, a book has actually been written and edited and is ready to be shared with the world.
Given all of Goodreads’s issues, it might seem easy enough to encourage writers and readers simply to flock to another forum. Sites like The Storygraph and Italic Type have sprung up as promising alternatives, but they’re still far from reaching a critical mass of users. As a book critic and publishing professional, I’ve spent much of my career trying to encourage rousing conversations about the literary arts in whatever venues I could find, digital or analog. Maybe that’s why I’m still committed to the idea that Goodreads, or a place like it, must exist. As the usefulness of other social platforms deteriorates, this one is worth trying to save
