Help Creating New Shopee Account Number Already Used

I’m having a hard time to buy something on Shopee. First, I created an account using my Google creds, and later found out that I need a phone number to check out. So after I added a phone number and tried to checkout I get an “A02” error, about my account has suspicious activity? I contacted Shopee, and they gave a boilerplate reply, I’m very confused, I think the phone number had belonged to another Shopee account.

您的帳號經確認違反蝦皮服務條款,帳號限制後,未於30天內提出申請解除,

恕客服單位無法為您解除或使用此服務,感謝您。

蝦皮【服務條款】中可詳閱相關資訊→Help Center

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祝福您有個美好的一天
Shopee Team
蝦皮購物客服中心

Shopee Team

蝦皮購物客服中心

:speech_balloon:提醒:此為系統自動發送信函,客服團隊收不到您回覆的訊息哦!
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