How to get Single Certificate and Clean Criminal Records from Taiwan?

Hi,

My mother is Taiwanese but she lives in Brazil for more than 40 years already. She’s recently found a significant other and wants to marry him, however she needs the single status certificate and the clean criminal record both from Taiwan to do so. I have already called our local TECO and they said they don’t provide these type of services.

Does anyone know how to obtain these documents while overseas? Does she need to go back Taiwan just to get these documents?

No.

As for single certificate
She can appoint an agent to get it for her, or some HHR office maybe issue the document via snail mail with relevant documents. She could ask to her HHR office via e-mail or phone.

Does she read Mandarin?

in English

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There’s an online portal for the police record

https://service.ntpc.gov.tw/eservice/CaseData.action?itemId=125009

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First of all, thanks for the info.

English is not my first language, so I got to ask: what is a HHR office? Is there any reliable agent service I could hire online?

She can read some mandarim, but she came to Brazil when she was 14, so I guess she is not able to read some stuffs. Anyway, I forwarded that link to her and she will take a look.
Again, thanks for replying.

Thanks for replying!

Can she get the police record certificate online? I read somewhere that she has to go in person to get that certificate.

it is HouseHold Registration Office. The office handles national’s records, such as birth registration, marriage registration etc.

Here is the list of HHR offices in Taipei City.
https://englishhr.gov.taipei/News_Content.aspx?n=F6267F83EF79EDB9&sms=7836C10815C94716&s=18691722EF4D991A

If you tell her City or County, I will look for a list of HHR offices there.

I’d recommend to contact with her HHR office first before looking for an agency, because she may need to prepare the same documents anyway by herself in Brazil.

As for police document, yes, she should appoint an agent to receive the certificate. It can be applied for online, but someone should go to receive it in person.

I don’t know any agent directly, but maybe you could ask to a travel agent? If I remember correctly, someone posted a list of agents on this forum. I will look for it and repost here if I would find.

Or, if she knows any relatives in Taiwan, she could contact with them?

same with you :slightly_smiling_face:

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what I found is in Chinese.

https://www.immigration.gov.tw/5385/7445/7749/7755/

https://www.immigration.gov.tw/5385/7445/7749/


This Chinese page explains how to apply for household registration transcript via mail. And, she can apply for any office in Taiwan, so she may pick one from Taipei’s offices if her HHR office is not very helpful.

https://service.gov.taipei/Case/ApplyWay/2018122400702502

Relevant part

應備證件

1.申請書(含委託書)。
2.國民身分證。
3.印章或簽名。
4.利害關係證明書件正本。
5.規費1張15元。

申請方式

郵寄申辦

繳費方式

■其他(僅限郵寄申請者,隨函附繳現金)

處理時限

1.一般申辦(非網路):
(2)郵寄申請:4日

承辦單位

任一戶政事務所

備註

1.已電腦連線資料可於全國任一戶政事務所申請。
2.委託書在國外作成者,應經駐外館處認證
9.郵寄申請附繳證件應以正本證件辦理,並附規費及貼足掛號郵資之回郵信封。
11.依申請案件種類不同,所需檢附文件亦不同,爰若以網路預約方式申請,受理機關將再聯繫確認案件具體情形,並約定送件時間等事宜。


上開文件皆須正本
I guess this can be authenticated copies. She may ask to a HHR office.

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You mean where she was born? She said it was in Nantou.

Can I hire one agent to get these 2 documents?

She does, but it is complicated. I think I would rather just pay someone to go get it.

One last question, Is it possible to get these 2 documents in the same city?

Thanks for the info you provided. You have already helped me a lot!