Important announcements and emergency numbers for WTC relief

[b]ORIENTED will be using this message thread to update our site visitors on emergency contact numbers and related organizations for those who were affected by the terrorist attacks in the U.S. Please write to with information you feel should be added below.

For emergency information as posted on the New York Times website, including hotlines, victim information and WTC tenant list, click here.

NY Times:
CNN News:
BBC News:

Message from the [url=]American Institute in Taiwan (AIT):[/url]

We are sure you know of the terrorist acts committed against the United States yesterday. Let us assure you that there is no known threat to American citizens in Taiwan nor to American facilities in Taiwan nor to American offices in Taiwan.

Due to the catastrophic events yesterday, AIT visa services will not be available today, Wednesday, September 12, 2001. AIT will be open for American Citizen Services. We anticipate that the Travel Services Section of AIT will reopen for business as usual tomorrow, Thursday, September 13.

Air traffic to and within the U.S. remains grounded at present. There is a tentative plan to reopen U.S. airports at noon Wednesday EST but this is subject to review by the U.S. Secretary of Transportation.

The following numbers have been provided for those seeking information about relatives who may have been affected by the tragedy.

  • Relatives of American Airlines passengers seeking information about relatives may call 1-800-245-0999.

  • Friends or family members seeking information about United Airlines passengers may call 1-800-932-8555 or look for information on the UA website,

  • Employees and the families of Morgan Stanley, the largest tenant of the World Trade Center in New York City, may call 1-888-883-4391.

  • The American Red Cross will need blood and platelet donors to come in over the next several days to help replenish the nation’s blood supply. Encourage friends and relatives in the US to call 1-800-GIVE-LIFE to schedule an appointment.

American Citizen Services

Forwarded Message from NAAAP NY

There have been some unconfirmed reports of harassment, intimidation and violence targeted against South Asians, particularly Sikhs, Bangladeshis and Pakistanis in the New York Metropolitan Area.

All incidents should be reported to Sinyen Ling, who handles anti-Asian violence for the Asian American Legal Defense and Education Fund. The number is 212-760-9110 or 212-966-5932. Incidents can also be reported via email to:

All information will be kept confidential and in the custody of attorneys. It is very helpful to report as much specificity about the incident as possible, such as the name and ethnicity of the victim, what happened, what was said, done, thrown, where the incident occurred, time of the incident, and description of the assailants.

For more information contact AALDEF at 212-760-9110 or 212-966-5932.

Glenn D. Magpantay, Esq.
Asian American Legal Defense and Education Fund
99 Hudson Street; New York, NY 10013

How we can help:

Blood Donation Information

Donors must be at least age 17, weigh a minimum of 110 pounds and be in good general health. Photo or signature ID is required.


  • 310 East 67th Street (between 1st and 2nd Avenues)
  • 150 Amsterdam Avenue (66-67th Streets) Brooklyn
  • 120 Lawrence Street near MetroTech Staten Island
  • 1625 Forest Avenue Long Island
  • 2500 Marcus Avenue in Lake Success
  • 3125 Veterans Highway in Bohemia
  • 333 Merrick Road in Rockville Centre and Route 110N

New Jersey

  • 167 New Street in New Brunswick Westchester
  • 525 Executive Blvd. in Elmsford Connecticut

Red Cross
Financial Donations: 800-435-7669
Blood Donation Center: 800-GIVE-LIFE

For more details on available donor locations, call 1-800-933-2566 (in the U.S.).


The United Way of New York and the New York Community Trust have established a fund to help the victims of the attacks and their families.

The September Eleventh Fund will provide immediate support to established emergency assistance agencies. Anyone wishing to contribute may send their donations in care of United Way, 2 Park Ave, New York, New York 10016 or call 212-251-4035.

Donations are also being accepted on United Way of New York City’s web site:

Money Donations/Salvation Army: 1-800-SAL-ARMY

A Long Island business group is listing businesses who want to donate goods and services to victims of the World Trade Center collapse. The Long Island Association says anyone who wants to make a donation should call 631-493-3023.

Other City Services:
City Mortuary: 212-562-3051
Chief Medical Examiner: 212-447-2030

Grief Counseling:
Lincoln Medical and Mental Health Center: 718.579.5000
Metropolitan Hospital Center: 212-423-6262
St. Vincent Health Crisis Center: 212-604-8220
Department of Mental Health Services: 212-442-5000

Court related issues: 1-800-COURT-NY

The Securities & Exchange Commission is asking all of its Northeast Regional Office employees to call 1-877-404-3222. All employees should call this number, even if they have already been in contact with other SEC officials.

Insurance Claims:
Personal auto and home: 1-800-CLAIM33
Business property and auto claims: 1-800-238-6225
Life insurance and annuities: 1-800-334-4298


New York City Tourism Board can assist NYC visitors stranded in Manhattan at


DCPI hotline for information regarding the attacks on the World Trade Center attack: 718-765-4300

Red Cross WTC Victim Information: 212.604.7285

New York City Emergency Hotline: 212-560-2730

New York Disaster Assistance: 212-462-9029

Missing family or friends: 866-856-4167 or 212-741-4626

FBI TIPLINE: 866-483-5139

NYPD TIPLINE: 718-765-4300

WTC: CantorFitzgerald, eSpeed, TradeSpark Crisis Center
9:00 am - 9:00pm September 13
9:00 am - 9:00pm September 14
Location: Pierre Hotel in Ballroom
Services: Place for family members to be together, information exchange, religious representation, grief counseling, Howard Lutnick will be speaking. 1-866-326-3188

Morgan Stanley: 1-888-883-4391

Carr Futures: 800-755-7620 OR 312-762-1227


Pitney Bowes: 800-932-3631

Thacher, Proffitt and Wood: 800-698-4567

Pentagon Employees: 877.663.6772

Army personnel assigned to the Pentagon: 1-800-984-8523

Police Department Employees: 718-677-8238

Firefighters: 718-999-2541

Justice Department:

The Justice Department’s Office of victims of crime has set up a phone line to provide information to families about victims and about services for survivors and their rights: 1-800-331-0075

For help in Japanese: or 800-527-2611

Airline Information:

United Airlines
Flight 93 from Newark to San Francisco
Flight 175 from Boston to Los Angeles
1-800-932-8555 OR

American Airlines
Flight 11 from Boston to Los Angeles
Flight 77 from Washington Dulles to Los Angeles 1-800-245-0999

International toll-free numbers for those who want further information:

The Netherlands: 020504051
Germany: 06966985407
Italy: 024829813
Belgium: 027133646
France: 0169199659

To help Volunteer Registered Nurses, Doctors and EMS Personnel: 518-431-7600

For Blood Donation: 1-800-933-BLOOD (between 8am and 9pm)

Red Cross: 1-800-HELP-NOW

Indonesia - Travel Warning
September 20, 2001

The U.S. Department of State urges American citizens to defer nonessential travel to Indonesia and all travel to Aceh, Maluku, Papua, West Timor, Central and West Kalimantan (Borneo) and Central Sulawesi. Those who must travel to Indonesia, or who are resident there, should exercise extreme caution.

The September 11 terrorist attacks in the United States heighten the need for vigilance on the part of American citizens resident in or traveling through Indonesia. While the Government of Indonesia has condemned these terrorist attacks, some radical Indonesian groups have threatened to attack U.S. facilities and expel American citizens from Indonesia if the U.S. strikes any Muslim country in response to the September 11 terrorist attacks in the United States.

Click here for more information.