I have been using this feature for the past two or three years without any problems but all of a sudden the people I send edited Word files to are saying that the changes are not showing up in red. The changes are there but they can’t see any red lines or letters in red.
I’ve tried everything I can think of to fix the problem. I’ve tinkered with the tracking changes function. I even reinstalled Windows the other day, but the changes are still not showing up in the edited files. I should point out that the changes show up just fine on my computer, just not at the other end (on the computer of the people I am sending the files to).
‘They’ insist that the problem is at my end because other people have sent them edited files without any problems.
Has anyone else had this problem before? If so, I would be extremely grateful for any help or advice. Thanks.