[quote=“irishstu”]Hey tech-dudes (and dudettes),
I’ve been asked to try to rescue as much information as possible from a clicking Excelstor Callisto 80GB hard drive. It’s not life-threatening, but it’s got some fairly important stuff on it.
Even using another hard drive to boot up (with the clicking drive on the secondary IDE channel), the computer refuses to boot up. I’m going to try it on a USB-IDE converter today, you know… boot up first, then plug it in. I know this may not work either and that it may either freeze the computer or just refuse to give me any sugar. I also realise that it’s on its last legs and the more I fart about with it, the worse it’s going to get.
So, I beg you, oh techie experts. Do you know any good ways to rescue this drive, even if only for enough time to back it up?
I’m willing to try anything non-destructive, or probably later, even destructive.
If you have really really important data on a drive and it’s clicking/whirring etc. then the first thing you should do is NOT USE IT. Data recovery is possible but if something mechanical has gone wrong and the head has dropped onto the platter then you will just be scratching the thing to death.
Clicking drives are often (almost always, but I’m trying to be optimistic) unrecoverable with software tools because the clicking indicates a problem with a read head. There are companies who can dismantle the thing in a clean room for you and physically transplant the platter(s) into another drive or replace worn stepper motors etc… They’re expensive though… Sorry But good luck!
PS: most modern drives are pretty good at reporting when they’re getting a lot of checksum errors and failure is imminent. I recently helped two different friends recover data after their drives had been reporting for the past month that they were about to die. Could have saved a whole lotta trouble by paying attention.