Shipping DHL at the post office

Taiwan Living in Taiwan
1

Yesterday I was surprised to find out that my local post office ships DHL packages, I guess most, or even all now do. This morning I went there to ship a passport application to the UK and was very disappointed with the service. The staff told me that they had never shipped a DHL package before, and they didn’t know how to write the form, which was all in English and without a translation. After looking in their guide book we eventually figured it out, with me also having to use my broken Chinese to translate what different things meant. Even after leaving, I have a horrible feeling they haven’t filled everything out properly and my package will get delayed or lost. A pretty bad experience really.

Have you ever shipped DHL at the post office?

Where else can you post DHL packages?

2

I have a FedEx account, so I type the addresses and print labels plus it is billed to my account. Then, I drop off at the post office. They are always confused about what to do with it but they do figure it out. Saves me a trip to their branch office. I haven’t had an issue with package delivery this way.
7-11 does ship documents via FedEx but not packages plus I didn’t have a good experience with that one time because I didn’t have a receipt with a tracking number.
I imagine that DHL also is supported the same way.
Chunghwa post does mention DHL on their site. https://www.post.gov.tw/post/internet/Postal/index.jsp?ID=1546389930439
I’d contact DHL to find out how to ship.
If you ship often, it’s worth it to open up an account just for the convenience of the forms.
I haven’t tried SF Express but I heard their rates are better.

1 Like
3

You can check for any DHL drop off or collection in the following link

https://locator.dhl.com/advanced-search?language=en&languageCountryCode=GB&resultUom=mi&light=n&countryCode=TW&address=

image
image1830×436 32.3 KB

Notice that there are some shipment , piece limitations by size , weight
image
image1879×895 632 KB

7-Eleven (DHL express Envelope -Paper contents only)

image
image1779×892 106 KB

You can create the shipping label and pay online in this link
image
image1101×909 55.4 KB

more info in the following link

1 Like
4

I try to avoid Fedex because they don’t call Taiwan a country.

1 Like
5

I am today shipping documents with DHL again. I made the mistake of returning to the post office, where the same member of staff is currently helping me. He has forgotten how he finally helped me last time and still has no idea how to ship DHL. I’ve been here an hour already.

1 Like
6

How big is the price difference for DHL compared to FedEx?

7

I used 7-11 before, seems they have some discount, Family Mart use UPS and no problems.

8

Maybe ask for “EMS”? That seems to be the generic term that Chunghua Post uses for comparable services (eh. Faster, Tracking, more expensive).

If sending to Germany, it will be delivered by DHL. Within 4 days in the Kar 2 weeks, when I used it. In other countries I’m not sure who’s doing the “foreign” part of the journey.

9

Not currently available to the UK.