I need a bank statement to prove my name and residence in Taiwan.
I went to my bank yesterday(Taiwan Cooperative) to get a printed bank statement. They wouldn’t give me one.
First, I went to the information desk and asked for a “bank statement”. In Chinese it’s called a 銀行對賬單/銀行報告/銀行結單. The lady there was just completely unhelpful. She said that banks don’t do that and that there was no such thing as a bank statement in Taiwan. I said, you know those statements that banks send out to their customers every month, I just need a print out of that. Again she protested that there’s no such thing. I explained that all I needed was ANY type of printed document which shows my name, address, and account number, that’s it. She again repeated that Taiwanese banks can’t/won’t do that. She further stated that in her 30 years of banking, no one has ever made such a request before. She was absolutely incredulous.
This was going nowhere and I still had other business to handle with the bank teller so I left the area. And when I left ,the lady immediately did the typically Taiwanese thing where they complain, rant, and rave to their colleagues. She basically repeated everything and again said in her 30 years working in the banking industry, she has never heard of such a thing.
After I had handled everything with the bank teller, I again attempted to get some sort of print out. The guy working the counter was just as dumb and incredulous as the lady. He was also dumbfounded by my request. He said that he can’t print anything for me. I again said that all I needed was anything which displayed my name, address, and account number. He said no, there is nothing he can do for me. He went on to say that if I wanted all this info, I should just access my account online and print it out myself, sigh. You just can’t counter that type of logic.
I really don’t think that banks here understand the concept of someone needing printed documents to prove a name and residence. No doubt things are done much differently here, but I refuse to believe that banks here have no idea of what a bank statement is. All I need is a printed document which displays my name, address, and account number. I don’t think that’s too much to expect from a bank.
Can anyone shed some light on this? Do banks here really not know what a bank statement is?