this is a short rant about “chabuduo” mentality in the bike shop.
so i bought a giant roam 2 bike from the bikeshop in beitou.
it is a nice bike and has a good feel.
but right out of the shop front wheel seemed to not be fixed properly.
so after checking myself i found that the bolt was not tight enough and the wheel could probably jumped out of the socket on a bump or so
→ chabuduo
next was, that the shifting cable was “split” and would stay fixed on the back derailleur.
shop got me a new cable and it is working now.
→ chabuduo
the bike has still two issues:
going down the gears eg. from 6->5 or 5->4 it won’t shift down, i have to go down 2 gears and one up. bike shop spent 30 minutes trying to fix it and said it was fixed now.
→ chabuduo
i didn’t have much time that day to discuss this any further, but of course it is still happening all the time and i will go back to the shop.
when pedaling i hear some clanking noise inside/near the bottom bracket.
shop owner says this is normal
→ chabuduo
This gets on my nerves and I will also go back to the shop about this
The US-made Trek bike I got in middle school from a locally-owned bike shop in the US did that too. I think that’s just chabuduoism with regards to bikes being put together generally…
That’s an indexing problem. Try turning the barrel adjuster clockwise one click, check if it’s fixed. If not, repeat until it’s fixed. Check also shifting upwards so you make sure you’re not fixing a problem by creating another.
Even if it is the shop’s responsibility to fix a bike they sold, don’t rely on them. Find a mechanic that actually cares and pay for a service that fixes the issue.
Good mechanics exist in Taipei. Just have to take some time to find.
I always recommend anyone that gets a service from my shop to do a test ride and make sure they are 100% happy before leaving. I also recommend a complimentary tune up within 30 days as shifting and other items on bicycles tend to loosen up after a few hard rides. I hope you were able to fix everything!
Giant shops give free service on Giant bikes. The bikes get registered I think? When the service expires (probably after a year?) or if something just wore out and needs to be replaced they will let you know.