I went to get a haircut this afternoon.
Woops … let me back up.
I’ve been in Taiwan for 14 years, but it’s been about ten years since my last visit to a hairdresser (I’ve been doing it myself).
Anyway, it’s been so long I’d forgotten about the “bonus” they throw in at the start. Yeah, you know what I’m talking about … the head, neck and back massage.
I mean what a great idea. It just makes the whole experience of getting a haircut that much more …how shall I say … tantalizing. And it doesn’t cost them anything, except an extra 5-10 minutes of their time.
If I owned a salon or hairdresser’s in the west, that’s the first thing I’d do - train all my staff to give great massages.
Taiwan, maybe for the first time, gets 5 stars for service and ingenuity.
Now, how do we export this?