Unable to track APRC application status online

My APRC application receipt contains a QR code that links to the following status tracking website:

https://egate.immigration.gov.tw/NIA_OnlineApply_inter/caseQuery/caseQueryResult.action

The site asks for your birthday and EITHER your application receipt number OR current ARC ID number. However, trying both methods results in error “系統中沒有您的申請紀錄” (“There is no record of your application in the system”).

Is anyone having the same problem? Or have they really not started processing my application (it’s been 2 weeks)?

I just tried it. It’s broken. Mine is approved already. I’m just waiting for the call to come in and pick it up.

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Thanks for confirming.

That’s disappointing. There are foreigners on Facebook that have successfully used it in the past.

How do you know?

Replying to myself - I got it working.

The receive (receipt) number format has the year appended to the front, then 8 unique characters, then 0. So this year it looks like 113xxxxxxxx0.

In the form’s “Receive no.” line, put the year in the first box, and the 8 unique xxx characters in the second box. Ignore the final 0.

The ID option still doesn’t work for me. Maybe it doesn’t accept the new ARC ID format?

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Lmao. Taiwan 2024

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I called immigration and asked. Some offices will give you information over the phone some won’t.

Also, it was double-confirmed when I went to NHI office to update some stuff and they told me my current ARC was canceled.

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My gosh!! Exactly what @meishijia wrote.

Btw, they told me 30 days which seems to be their (care to guess?) XXX. (Hint: It starts with a ‘S’. :laughing:

I have three more days left. But since I know it was approved, I’m not anxious anymore.

You just leave that box blank and enter the “Receive No.”, date of birth, and captcha.

I think everyone who applies for an APRC goes through this stupid process. I have a couple of friends who couldn’t get it to work, they later told me the correct process when I couldn’t get it to work, someone PM’d me on here asking how I’d gotten it to work, and I’ve seen multiple questions on Facebook about it. :man_facepalming:

It’s pretty ridiculous, yeah. I’m not sure why they include the ID number box on the form. I read somewhere that it’s just for Taiwanese ID numbers, but I’m not sure what someone with a Taiwanese ID number would be using that form for - maybe it’s used for other stuff besides APRC applications?

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Mind if I ask how soon after approval you got the call?

Mine says Approved, pending certification, and I’m just waiting to get the call to pick it up. :slight_smile:

Is this what yours said?

Because it would be discrimination if the system did not allow Taiwanese ID number

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Nope, it says 已核准(待領證)

Can i ask when you applied? I applied on June 26th.

For sure, I applied May 24th. It just got approved last Thursday.

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Wow, that is really two months then.

@BigDave Yep, I was a little worried but I actually just got the call 1 minute ago that the card is ready! :smiley: :smiley: They seem really busy this time of year.

I didn’t get a call. Instead, the agent told me call her 30 days after my visit to check if it was ready. It was.

I just picked up mine. Someone must have been on holiday when you applied.

My timeline was

june 26 application
July 18 approval
July 26 card is ready (I checked online)
July 29 phone call
July 30 email

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Here’s timeline for KH. Based on other posters information, looks like a quicker process if applying directly in Taipei.

Jun 26: handed in application, was told would hear back in 3 weeks for initial check and then able to pay.

Jul 17: was told initial review done and to pay 10k, KH would officially submit application to Taipei. Was told Aug 9 for when potentially approved.

Aug 12: system showed 製證中 (probably would have been Aug 9 if not for typhoon shutdown).

Aug 19: system changed to 已核准(待領證).

Aug 19: went to see if I can pick up card, but wasn’t ready at desk.

Aug 22: I called to ask if ready to pick up, they said yes.

So in may case, 8 weeks from handing in application until actually able to pickup card.

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